Maximum of 25 job preferences reached.
Top Remote IT Support & Helpdesk Jobs in Charlotte, NC
Software
Administer internal and customer-facing systems across Windows, Linux, identity, endpoints, networking, Microsoft 365, virtual desktops, and remote access. Manage tickets, SLAs, onboarding, access reviews, patching, backups, incident communications, and Tier 1 on-call support. Maintain Azure Virtual Desktop, Entra ID, Active Directory, Linux servers, and collaboration tools while supporting SOC 2 and HIPAA audit requirements. Create Bash and PowerShell automation, documentation, and self-service resources.
Top Skills:
1PasswordActive DirectoryAuth0Azure Virtual DesktopBashConditional AccessEndpoint ManagementEntra IdFslogixFusionauthGroup PolicyHipaaLinuxMfaMicrosoft 365Mobile Device ManagementNetworkingOnedrivePowershellRd WebSharepointSoc 2SsoTeamsVirtualizationVpnWindows
Security • Software • Financial Services
Provides Tier 2 technical support for configuration, integration, environment, database, API, and data issues. Investigates and resolves client tickets, troubleshoots SQL and API problems, supports go-lives and upgrades, escalates code defects to Engineering, maintains SLA-driven queues in Salesforce Service Cloud, mentors Tier 1 staff, identifies recurring issues, and contributes to support tooling and documentation improvements.
Top Skills:
APIsMS OfficeWindowsPegaSalesforce Service CloudSQL
Healthtech • Information Technology • Consulting
Administer, develop, and maintain IT systems supporting VA program data. Design data governance standards, automate workflows with Power Automate and PowerApps, provide technical troubleshooting, and produce documentation, reports, dashboards, and briefing materials. Collaborate with federal stakeholders to improve data quality, system performance, and information dissemination across healthcare-related programs.
Top Skills:
FhirHl7Microsoft Power AutomateMicrosoft PowerappsPower BISharepoint OnlineSQLTableau
Energy • Cybersecurity • Defense • Industrial
Supports and enhances Oracle Fusion HCM systems across Core HR, Talent Management, Recruiting, Benefits, and Workforce Compensation. Configures workflows, maintains documentation, manages eligibility processes, troubleshoots complex HRIS issues, performs testing, develops reports and integrations, supports security and localizations, and partners with HR stakeholders. The role also helps implement AI capabilities and provides technical and functional customer support for cloud and on-premises environments.
Top Skills:
AdfdiBi PublisherBpm WorkflowsFast FormulasFbdiFinancial Reporting StudioOracle Cloud HcmOracle Epm SuiteOracle Human Capital Management FusionOtbiRedwood UiSQL
Software
Provide first-line technical support to B2B clients, partners, and retail teams in Dutch and English. Resolve device, application, login, pairing, crash, and iPad issues; document interactions in ticketing systems; collaborate with internal teams; and monitor open cases through timely resolution and client satisfaction.
Top Skills:
CRMMS OfficeWindowsSalesforceServicenowTicketing SystemsZendesk
New
Cut your apply time in half.
Use ourAI Assistantto automatically fill your job applications.
Use For Free
Database
Provides email, chat, and phone support for NoveList products, troubleshooting technical and product issues, assisting daily product operations, collaborating with product, development, sales, and marketing teams, maintaining documentation, supporting QA testing, and providing technical expertise. The role requires two or more years of technical support and workplace Microsoft Office experience.
Top Skills:
CSSHTMLExcelMS OfficeMicrosoft OutlookWindowsMicrosoft WordSQL
News + Entertainment
Administer and optimize Netflix’s global Workforce Management platform and integrations. Responsibilities include data validation, system configuration, user provisioning, licensing, Tier 1 troubleshooting, third-party tool integration, documentation, and process improvement. The role partners with Operations, Engineering, Data Science, Product & Technology, vendors, and other IT teams to maintain platform reliability, data integrity, security, and scalable workforce management solutions.
Top Skills:
AcdAspect WfmAvayaCalabrioCRMData WarehousesGenerative AiGenesisGoogle SheetsLarge Language ModelsExcelNice IexPrompt EngineeringSprinklrTeleoptiVerint
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
Own and modernize Boulevard’s corporate IT environment, including identity, access, endpoints, SaaS applications, device management, onboarding, offboarding, and service delivery. Build scalable operating standards, automation, governance, documentation, metrics, and self-service workflows. Resolve complex technical issues, manage vendors, lead IT programs, and partner with Security, People, Finance, Legal, Engineering, and business leaders on compliance, continuity, and technology strategy.
Top Skills:
Ai-Enabled SolutionsAsset Lifecycle ManagementEndpoint ManagementIdentity And Access ManagementIt Service ManagementSaas AdministrationSelf-Service WorkflowsSystems IntegrationsWorkflow Automation
Aerospace • Information Technology • Security • Cybersecurity • Defense
Leads enterprise major incident response, coordinates cross-functional teams during outages, drives service restoration, and provides executive communications. Improves cloud platform reliability through monitoring, observability, resiliency, automation, and root-cause remediation. Maintains incident procedures, runbooks, ServiceNow documentation, and operational metrics while supporting ITIL and SRE practices. Requires participation in an after-hours and weekend on-call rotation.
Top Skills:
Amazon CloudwatchAWSAzureCi/CdCloudcraftDatadogDnsFirewallsGCPInfrastructure As CodeItilLinuxLoad BalancersProxiesServicenowSite Reliability EngineeringWindows
Information Technology • Software
Provides onsite and remote desktop and site support for TSA locations. Duties include troubleshooting hardware, software, connectivity, peripherals, and endpoints; installing, configuring, replacing, and validating equipment; handling IMAC and break/fix activities; documenting tickets and assets; coordinating escalations, vendors, logistics, dispatches, and customer communications; and supporting deployments, projects, surge activities, and service continuity.
Top Skills:
Microsoft
Let Your Resume Do The Work
Upload your resume to be matched with jobs you're a great fit for.
Success! We'll use this to further personalize your experience.
Top remote Companies in Charlotte, NC Hiring Operations & Support Roles
See AllAll Filters
Total selected ()
No Results
No Results



















