Top Remote Customer Support Jobs in Charlotte, NC

Manage customer service and support operations, ensuring maintenance and repair of products while leading a team and resolving issues in a specified region.

The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.

The Support Enablement Specialist will create and maintain training content, support onboarding, track progress, and enhance learning experiences in a fast-paced environment.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

As an Operations Associate, you'll provide member support through calls, manage workflows, and improve service processes for Rocket Money's financial services.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.

The Lexis Associate role involves supporting legal professionals by providing access to legal and business information services offered by LexisNexis. Responsibilities include assisting customers with their inquiries and ensuring they effectively utilize the company's resources to achieve productive outcomes.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.

Manage customer experience teams, improving efficiency and coaching members, while engaging in project management and optimizing customer support operations.