Top Remote Operations & Support Jobs in Charlotte, NC

The Director of Outcomes and Strategy will assess educational impact, analyze outcomes data, and provide strategic support for business development and program optimization. Collaborative communication with cross-functional teams is essential to adapt to evolving healthcare needs.

Coordinate with field operations to manage client files and support the FinCen reporting process while delivering customer service and improving processes.

The Associate LifeKids Pastor leads and equips a team of volunteers, ensuring excellence in the children's ministry through recruitment, training, and daily operations management.

Phaidra seeks candidates for a role in engineering within industrial automation, focusing on AI-powered control systems that enhance operational efficiency.

This is a form for internal candidates to apply for open roles at Future Tech, allowing employees to grow their career by applying internally.

Own first-line customer support: triage tickets, reproduce and document bugs for engineering, surface product patterns to Product, build docs and runbooks, and maintain SLA and CSAT targets.

Provide first‑contact remote IT support for company employees (85% general tech support, 15% Tier 1 enterprise AI tool support). Troubleshoot, document, and resolve device, software, and access issues; escalate when needed; assist with AI account provisioning, FAQs, and runbook-driven resolutions. Support macOS/iOS and mobile devices, coordinate with vendors, and contribute to knowledge base and onboarding/offboarding workflows.

Build and lead Digimarc's revenue operations: design and run a 13-week operating cadence, own forecasting and pipeline hygiene, optimize end-to-end funnel, provide revenue analytics, enable outbound motion, lead GTM planning and compensation, establish deal desk and renewals operations, and govern the revenue tech stack (Salesforce/CRM, forecasting, CS platforms). Act as a player-coach to turn data into decisions and scale predictable revenue processes.

Curate and list real-time sports prediction markets, engage with the community (Discord), monitor games/trading activity, design creative props tied to storylines, work peak sports hours, and collaborate cross-functionally to improve the product and automate manual workflows.

Own and organize the product documentation library; author internal and client-facing documentation across the litigation lifecycle; produce procedural guides, decision trees, and visual workflow diagrams; write quick-turn responses to client questions; edit and polish release notes and translate developer updates into client-centric value propositions.