Top Remote Operations & Support Jobs in Charlotte, NC

Lead digitalization and integration of sales-to-operations processes, harmonize master data, optimize Quote-to-Cash, resolve integration issues, and drive global process standardization and continuous improvement across enterprise systems.

Provide end-to-end operational and policy support for the Board of Directors and committees: coordinate meetings/logistics, prepare legally defensible minutes, ensure bylaw and governance compliance, manage ethics disclosures and rosters, oversee budgets and procurement, support executives and board leadership, monitor performance and action items, and maintain confidentiality.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Provide administrative and personal support, manage schedules, perform tasks like email management and assist with social media.

Process and manage life insurance applications end-to-end, assess medical/nonmedical/financial risk, communicate with agents via phone/email/CRM, resolve application issues, and collaborate with the team to deliver accurate, timely customer service.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Administer and configure IndySoft across a national lab network: manage users, templates, equipment profiles, data migrations, integrations (APIs/NetSuite/Salesforce), run SQL queries for data quality, provide user support and documentation, and recommend improvements and automations.

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.

Provide remote phone and email technical support for cash recycling machines, diagnosing hardware and software issues, guiding users and field technicians, documenting tickets, following scripts and escalating complex problems.

Lead and operate revenue systems, owning HubSpot administration, integrations, pipeline hygiene, forecasting, deal desk/pricing, and enablement. Partner with sales, solutions architecture, finance, and legal to document GTM processes, run forecast cadence, and improve CRM adoption and data-driven pipeline reliability.