Top Remote Customer Success Jobs in Charlotte, NC
The Client Success Manager will work with the Product Implementation team to launch software solutions for Operating Rooms, build relationships with hospital staff, train clients, monitor usage, collect feedback, and lead client calls while providing actionable recommendations for improved outcomes and engagement.
As a Customer Success Manager II, you will enhance customer satisfaction by building relationships, managing renewals, identifying upsell opportunities, and providing customer feedback to improve products. Additionally, you will ensure smooth onboarding through collaboration with sales teams, monitor customer health metrics, and engage in proactive communication.
The Operations Support Specialist manages client communications through an internal ticketing system, supports digital media buying operations, processes orders for Email marketing campaigns, executes basic SEM tasks, and performs data entry among other tasks to facilitate advertising operations.
As a Customer Success Manager for the Public Sector, you will ensure client retention, understand customer needs, act as a product advocate, work cross-functionally, develop best practices, provide Executive Business Reviews, and mitigate churn, all while enhancing customer engagement with DeleteMe's offerings.
The Senior Manager, Global Compensation will oversee the development and execution of employee compensation and benefits programs. This role involves interacting with senior leadership, conducting compensation assessments, ensuring compliance, and managing equity compensation initiatives. The position emphasizes relationship building with HR teams and presenting information to the Compensation Committee Board.
In this role, you will manage day-to-day relationships with Exiger customers, ensuring they optimize their use of the technology for risk management. You'll provide superior customer experiences, resolve product issues, educate clients, and communicate customer feedback to internal teams while leading initiatives to enhance product usage and customer satisfaction.
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The Senior Customer Success Engineer at OutSystems will provide technical guidance to customers using the OutSystems Low-Code Development Platform, ensure successful adoption, oversee solution architecture design, perform technical reviews, and facilitate strong customer relationships to drive technology usage and customer advocacy.
This position involves issuing insurance certificates and auto ID cards for construction company clients, managing client inquiries, and interfacing with account management teams. Responsibilities include entering certificate information, ensuring compliance with contractual requirements, and providing assistance across departments while maintaining high customer service standards.
The Customer Engagement Specialist provides exceptional customer service, handles billing support, manages laboratory communications, assists with specimen submissions, and responds to inquiries from patients and healthcare providers. This role involves accurately entering patient information, addressing billing inquiries, and ensuring seamless customer experiences by collaborating with team members.
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
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