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Top Remote Customer Success Jobs in Charlotte, NC

884+ Job Results
2 Days Ago
USA
Remote
53 Employees
Entry level
53 Employees
Entry level
Retail • Sales • Energy
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
2 Days Ago
USA
Remote
5,200 Employees
Senior level
5,200 Employees
Senior level
Insurance • Financial Services
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
2 Days Ago
USA
Remote
220 Employees
55K-65K Annually
Junior
220 Employees
55K-65K Annually
Junior
Healthtech
The Insurance Specialist serves as a liaison between insurance companies, patients, and the clinical team at Equip, managing insurance verification, pre-authorizations, and maintaining the revenue cycle management database. Responsibilities include developing relationships with payors, updating patient information, and responding to inquiries, all while ensuring confidentiality and compliance with HIPAA regulations.
2 Days Ago
USA
Remote
235 Employees
Junior
235 Employees
Junior
Design
As a Tier 1 Customer Support Representative, the primary responsibility is to provide excellent technical support to customers via voice and email, while managing ticket queues and meeting established performance metrics. Escalate more complex issues as necessary and maintain attention to customer pain points and experiences.
2 Days Ago
United States
Remote
108 Employees
Junior
108 Employees
Junior
Healthtech • Telehealth
The Procurement Specialist at LifeMD will oversee the procurement process, ensuring timely delivery and quality of products. Key responsibilities include collaborating with brand managers, managing vendor relationships, maintaining stock levels, providing cost analysis, and improving ordering processes, as well as inventory management with periodic travel to pharmacy partners.
2 Days Ago
United States
Remote
374 Employees
78K-88K Annually
Entry level
374 Employees
78K-88K Annually
Entry level
Consulting
The Customer Experience Research Associate will lead customer experience research projects for public sector clients, focusing on financial and citizen services. Responsibilities include managing research projects, developing surveys, conducting data analysis, and maintaining client relationships to inform policy and improve citizen experiences.
2 Days Ago
United States
Remote
675 Employees
175K-220K Annually
Senior level
675 Employees
175K-220K Annually
Senior level
Cloud • Information Technology • Other • Productivity • Software
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
2 Days Ago
USA
Remote
271 Employees
120K-135K Annually
Mid level
271 Employees
120K-135K Annually
Mid level
Software
As an Enterprise Customer Success Manager, you will manage the customer relationship from adoption to renewal, optimize product utilization, advocate for product improvements based on customer feedback, and showcase business impact to customer executives through business reviews and regular communication.
2 Days Ago
United States
Remote
138 Employees
Senior level
138 Employees
Senior level
Software
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
2 Days Ago
31 Locations
Remote
188 Employees
Junior
188 Employees
Junior
Software
The Customer Success Associate at Qualio will focus on improving customer retention and growth through proactive engagement, renewal management, and account management. Responsibilities include driving customer adoption, handling contract negotiations, and collaborating with other teams to enhance customer experience.
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