Top Remote Senior Level Jobs in Buffalo, NY

Owns customer expansion marketing programs that drive cross-sell and upsell pipeline and revenue. Develops campaigns, customer content, webinars, events, advocacy initiatives, and product education programs. Uses customer and product data to identify opportunities, measures campaign performance, and reports results to sales and executive stakeholders. Collaborates with Sales, Customer Success, Product Management, and RevOps to increase adoption, retention, advocacy, and expansion across a B2B technology customer base.

Develop and deploy production-grade machine learning and AI solutions for fleet analytics, logistics optimization, forecasting, anomaly detection, predictive maintenance, and operational decision-making. Build batch and real-time data pipelines, MLOps workflows, streaming analytics, LLM and RAG systems, analytical data models, and stakeholder dashboards using cloud platforms. Collaborate cross-functionally to translate business challenges into scalable data science solutions while supporting model governance, monitoring, experimentation, and documentation.

Build and deploy production AI agents and MCP integrations that automate logistics workflows across dispatch, billing, compliance, and fleet operations. Develop multi-agent workflows, hybrid retrieval architectures using RAG, KAG, and CAG, LLM integration layers, and domain-specific AI tools. Collaborate with cross-functional teams to translate operational processes into agent capabilities, while deploying and maintaining infrastructure on Kubernetes using GitOps and observability practices.

Conduct qualitative and quantitative UX research, including interviews, usability testing, and surveys. Synthesize findings into actionable insights, personas, journey maps, and service blueprints. Create Figma wireframes and prototypes, collaborate with designers and engineers, support onboarding and product adoption, and advocate for Section 508 and WCAG accessibility across an enterprise AI platform.

Leads a team of eight Public Sector Customer Success Managers supporting federal, defense, intelligence, and state and local government accounts. Responsibilities include coaching, retention and expansion strategy, cybersecurity solution adoption, success plan execution, account risk management, CRM and Totango governance, executive escalations, and cross-functional coordination with sales, services, support, product, and technical teams. The role also oversees portfolio health, government procurement alignment, and customer value realization.

Own and evolve the backend and Go networking engine for a consumer VPN product. Responsibilities include stabilizing production systems, developing account, subscription, server-selection, and WireGuard APIs, integrating payment and analytics platforms, improving security, testing, observability, documentation, and CI/CD, and collaborating with mobile, infrastructure, product, and operations teams.

Own Android and iOS mobile development for a large consumer VPN product. Inherit and modernize existing codebases, integrate native VPN networking libraries, improve security, testing, CI/CD, release management, and app-store compliance. Collaborate with product, design, backend, DevOps, and marketing teams to deliver reliable user-facing features. Diagnose networking issues across mobile and Go components, optimize connection performance, and use AI coding agents responsibly.

Own and build the AI Simulation marketing operations and analytics function, including martech architecture, campaign instrumentation, attribution, funnel reporting, lifecycle programs, lead scoring, data governance, and Salesforce integrations. Partner with Marketing, RevOps, Sales, Finance, and Product to establish trusted measurement, connect marketing activity to pipeline and revenue, and improve investment decisions through reporting and actionable insights.

Owns complex, cross-system software solutions from architecture through production and support. Designs and deploys secure AI and agentic applications, integrates disparate systems and APIs, establishes engineering standards, and partners with business stakeholders. Works hands-on across the full stack while shaping architecture, testing, CI/CD, documentation, security, privacy, and governance practices for a growing internal engineering function.

Design and operate a multi-region Azure application platform supporting AKS, serverless, messaging, APIs, and global routing. Build standardized Azure DevOps CI/CD pipelines, GitOps workflows, Terraform infrastructure, configuration strategies, and zero-downtime deployments. Improve reliability through observability, failover planning, incident analysis, and alerting. Enable development teams with self-service templates, documentation, and cloud-native guidance while optimizing performance, scalability, and cloud costs.

Manage complex SaaS implementations and enterprise district portfolios, driving engagement, usage, outcomes, renewals, and expansion. Build executive relationships, assess account health, facilitate renewals, provide structured product feedback, document customer challenges, and maintain CRM records. The role requires strong project management, interpersonal, technical, and remote-work skills, with 15–30% travel to customer meetings, trainings, conferences, and company events.

Lead cloud security strategy and engineering across AWS infrastructure, applications, data, Kubernetes, CI/CD, and cloud-native systems. Design security controls for identity, networking, workloads, secrets, monitoring, and vulnerability management; automate guardrails; assess broader risks and attack paths; guide architecture and incident response; define security metrics; and influence engineering teams through technical leadership and communication.

Own the evolution of Attentive’s data platform model and extensibility strategy. Define reusable data objects, relationships, and semantic layers that support diverse customer use cases. Partner with product and engineering to expose data consistently across segmentation, personalization, reporting, APIs, and MCP surfaces. Translate complex infrastructure investments into customer and business outcomes while aligning teams around scalable platform decisions.

Lead corporate security investigations and incident response across identity, endpoints, SaaS, email, and security platforms. Improve detection, response, Zero Trust controls, automation, and incident readiness. Conduct vendor security assessments, support customer security questionnaires, document risk decisions, and collaborate with Security, IT, Engineering, Legal, GRC, Procurement, Sales, and Customer Success teams.