Top Remote Entry Level Customer Success Jobs in Buffalo, NY

As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.

The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.

As a Group Facilitator at Charlie Health, you will provide remote telehealth services to adolescents and young adults, facilitating group sessions and fostering client engagement. Responsibilities include preparing and delivering sessions, participating in treatment teams, and adhering to operational policies.

The Technical Support Specialist at Aura provides troubleshooting and resolutions for customers via multiple communication channels while managing escalated technical needs, social media tasks, and billing inquiries. They will also track issues, manage data requests, and share best practices with the team to enhance product performance and customer satisfaction.

As a Customer Support Specialist, you will assist customers in resolving issues with HubSpot through chat, email, and phone. Your role involves diagnosing software problems, working with other teams, and providing technical solutions while maintaining ownership of cases and supporting customers in upgrading their tools.

The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.

The People Experience Specialist will design and implement initiatives to enhance employee engagement and job satisfaction. Responsibilities include organizing online and offline staff events and ensuring a positive work environment by addressing the needs of employees based on Maslow’s hierarchy.