Top Remote Customer Success & Experience Jobs in Boston, MA

The Associate supports nonprofit clients, driving fundraising potential, and engages in business development to grow Aperio's portfolio.

Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.

The Senior Customer Solutions Architect at Sysdig will advise customers on cloud security, improve product adoption and expansion, and collaborate with Product Managers.

Guide clients in technical implementation of AI-driven solutions, managing integration, onboarding, and go-live processes while ensuring project success.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Customer Experience Program Manager oversees client programs focused on organic growth, managing relationships, ensuring quality delivery, and driving satisfaction.

The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.

This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.

As an Onboarding Accounting Specialist, you'll assist new clients in setting up their accounts, manage onboarding timelines, and provide troubleshooting support while ensuring client needs are met accurately and efficiently.

Maintain, map, and upload electronic and paper templates into DataTrak; field inbound calls; provide training, demos, and onsite support; troubleshoot template issues; collaborate with implementation and vendor teams; produce reports and update templates across systems.