Top Remote Customer Success & Experience Jobs in Boston, MA

The role involves presales engineering, translating complex supply chain challenges into AI solutions, driving sales processes, and mentoring junior talent.

The Technical Account Manager serves as a strategic advisor for enterprise customers, ensuring their success with Omni's analytics platform and optimizing integration and adoption.

Quilter invites applications from talented individuals passionate about PCB design and relevant fields. Ideal candidates possess expertise in reinforcement learning, geometric computation, and PCB design.

As a Solutions Architect, you will lead integrations between Brightflag and customer systems, translating requirements into integration designs, managing projects, and driving best practices for integration workstreams.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.

Participants will gain hands-on experience in data management and research within the sponsorship industry through structured learning and supervised exercises.

The Loss Mitigation Liaison I is responsible for managing communication with borrowers regarding delinquent loans, explaining loss mitigation options, and maintaining compliance with regulations.

The Solution Consultant will diagnose business needs, present compelling business cases, lead sales cycles, and deliver tailored product demonstrations for supply chain solutions.