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Top Remote Customer Success Jobs in Boston, MA

Yesterday
Remote
7 Locations
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Biotech
The Scientist in Field Applications will provide customer support on NGS library preparation, conduct training, handle inquiries, and assist with technical issues, requiring significant interaction with customers primarily in North America.
Top Skills: BiochemistryGeneticsMolecular Biology
3 Days Ago
Remote
Boston, MA, USA
Entry level
Entry level
Security • Software • Cybersecurity
Customer Success Managers at Secure Code Warrior engage with clients to enhance their experience with the platform, driving product adoption, customer growth, and retention through personalized strategies. They develop onboarding processes, track performance, maintain client relationships, and ensure customer satisfaction while mitigating churn.
Entry level
Edtech • Mobile
Varsity Tutors is looking for enthusiastic Physics instructors to teach engaging livestream classes online. Instructors will utilize professional-quality video setups and interactive tools to captivate and educate students from around the world, all while enjoying flexible schedules and competitive pay.

Featured Jobs

4 Days Ago
Remote
Boston, MA, USA
80K-90K Annually
Junior
80K-90K Annually
Junior
Consumer Web • Edtech • Events • Professional Services • Social Impact
The Partner Success Manager at Yondr will implement and manage partnerships by driving program execution, supporting school leaders, and enhancing partner relationships. Responsibilities include training, documentation, problem-solving, and upselling to ensure successful cell phone-free implementations in educational settings.
Mid level
Software
The Senior Customer Success Manager at xSuite North America supports customers transitioning from sales to active users by fostering strong relationships, conducting product demonstrations, coordinating sales efforts, and addressing customer concerns. The role requires excellent communication and relationship-building skills while working within a dynamic team environment.
Top Skills: SAP
9 Days Ago
Remote
Boston, MA, USA
Junior
Junior
Cloud • Software
The Deal Desk Specialist at Coupa is responsible for managing the Deal Desk function, assisting the sales team with deal structuring, quoting, pricing, and ensuring compliance with financial controls. This role involves collaboration with various departments and analyzing problems to provide effective solutions while maintaining data quality in Salesforce.
Top Skills: Salesforce
12 Days Ago
Remote
Boston, MA, USA
Mid level
Mid level
Biotech
The Client Relationship Coordinator at Metrum Research Group engages with prospects and customers, facilitates project proposals, tracks customer pipelines, manages customer contracts, and ensures consistent communication across teams, all while contributing to enhancing biomedical decision-making processes.
15 Days Ago
Remote
Boston, MA, USA
Senior level
Senior level
Security • Software • Analytics
The Customer Success Engineer will support customers through their lifecycle with technical guidance, ensuring optimal use of the Traceable platform. Responsibilities include platform configuration, troubleshooting, solution architecture, documentation creation, and building strong customer relationships. The role requires a deep understanding of API security and integration into customers' workflows.
Top Skills: APIsAWSDevOpsDockerGCPKubernetes
16 Days Ago
Remote
Cambridge, MA, USA
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at Quality Coding Software Solutions, you will oversee client relationships, analyze healthcare SaaS solutions, provide strategic advice, and support sales initiatives to enhance health outcomes for vulnerable populations.
19 Days Ago
Remote
7 Locations
Mid level
Mid level
Artificial Intelligence • Enterprise Web • Healthtech • Machine Learning • Mobile • Natural Language Processing • Generative AI
The Partner Success Manager at Abridge will ensure customer satisfaction and growth by fostering relationships, guiding product use, and collaborating with internal teams to address issues. Responsibilities include training clinicians, identifying expansion opportunities, and acting as a liaison between clinicians and internal stakeholders.
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