Top Remote Customer Success & Experience Jobs in Boston, MA

As Engineering Manager I, you will lead a team of Developer Advocates, manage their performance, enhance their skills, and ensure effective collaboration across teams while producing high-quality technical content.

As a Customer Support Advocate, you will manage inquiries from employees of small business customers, providing support on various HR-related matters, including benefits and payroll.

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

The Claims Adjuster manages workers' compensation claims, ensuring compliance and quality service while advocating for customers and mitigating risks.

Deliver technical training as a certified Fortinet Trainer, manage lab environments, and prepare students for certification exams while maintaining up-to-date knowledge of Fortinet solutions.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

As a Specialist in Customer Experience, you'll provide exceptional service, upsell features, and streamline interactions for healthcare providers, ensuring a positive and effective use of Zocdoc's platform.

As a Collections Representative, you will handle inbound and outbound calls with customers regarding overdue accounts, negotiate payment arrangements, and resolve concerns while maintaining professionalism and empathy.

Manage healthcare provider relationships, ensuring engagement and support for programs; provide training, resolve escalations, and monitor performance.

The Head of Partnerships will establish a strategic partnerships function, focusing on expanding distribution through agency and tech partners, and should have a strong background in building measurable partnership programs.