Top Remote Customer Success & Experience Jobs in Birmingham, AL

The Training Manager is responsible for the implementation and delivery of training programs to enhance the skills of sales teams, improve revenue, and ensure training content is up to date and effective.

As a Sage Intacct Consultant, you'll guide clients through software implementation, deliver training, provide exceptional post-implementation support, and ensure successful project delivery.

The Associate Safety Consultant supports construction projects, conducts safety audits, analyzes EHS data, and educates stakeholders on OSHA standards, while leading incident investigations and developing training programs.

Murmuration is seeking passionate individuals to join their team in civic tech. Candidates are encouraged to submit applications for future opportunities, with qualifications depending on specific roles.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

Own and grow a portfolio of global enterprise accounts post-sale, driving net revenue retention and expansion. Build executive relationships, develop account plans, lead renewals/upsells, drive platform adoption, surface product feedback, manage risk and forecasting, and represent the company at reviews and events while coordinating cross-functional teams.

Own a 750-account book as the primary strategic partner to drive adoption, retention, renewals, and expansion for PreVeil's cybersecurity SaaS. Build executive relationships, lead save motions, forecast renewals, execute adoption plans, leverage AI and Salesforce for scaled engagement, and collaborate cross-functionally on strategic CS initiatives to protect and grow revenue while helping customers achieve CMMC compliance.

The Associate Worship Pastor leads and organizes worship services, recruits and develops teams, and provides pastoral care and support through various church events, while fostering a vibrant worship experience.

Serve as primary implementation and operational lead for assigned customers, coordinating cross-functional teams to ensure onboarding, delivery, escalation management, SOW support, adoption, renewals, and long-term customer success.

Lead cross-functional CX teams to deliver and optimize benefits communication and engagement across a client book. Develop integrated communication strategies, monitor KPIs, manage escalations, identify upsell and renewal opportunities, enable best-practice adoption of tools (Sofia, MyChoice App), partner with sales/onboarding, and mentor staff to improve client retention and service delivery.