Top Remote Operations & Support Jobs in Birmingham, AL

High-trust Executive Business Partner who supports executives by managing calendars, inboxes, travel, projects, and financial admin. Uses AI and automation to streamline work, improve workflows, draft communications, and coordinate cross-functional operations while mentoring teammates and improving systems.

Rotational internship across branch operations, counter sales, shipping/receiving, and account management. Shadow branch and regional leaders, gain sales and leadership experience, and complete a capstone process-improvement project with executive presentation.

The SkillBridge Fellowship offers service members civilian work experience, including client engagement, research, strategy, and professional development in a defense startup.

Key responsibilities include troubleshooting complex technical issues, mentoring junior team members, streamlining processes, and ensuring quality assurance in IT support.

Provide Tier 1 helpdesk triage and support for DAI/Oracle Financials, develop training and communication materials, prepare bi-weekly metrics and monthly reports, and escalate complex issues to appropriate teams.

Assist faculty in the Social Work department by reviewing student assignments, moderating discussions, providing tutoring, managing Canvas, and supporting exams.

Lead Vertiv's liquid cooling fluid management and service operations: standardize procedures, build scopes and proposals with chemical suppliers, coordinate field implementation, resolve technical remediation, support KPI reporting, and improve service delivery for direct-to-chip cooling.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations and configurations, resolve tickets end-to-end, communicate clearly with varied audiences, escalate appropriately, and contribute to projects that improve support workflows and automation. Participate in a rotating schedule requiring one weekend day.

Lead and train a small remote customer support team, ensure tickets meet SLA, develop training and knowledgebase, maintain metrics and documentation, and handle direct email/chat support queries.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.