Top Remote Senior Level Jobs in Baton Rouge, LA

Serves as the primary liaison between Mercy Technology Services and business customers. Captures business objectives and processes, communicates their implications to technical and non-technical stakeholders, and helps ensure technology solutions meet business goals. The role also oversees project teams and business work processes while supporting collaboration between customers and technology contributors.

Lead 4–8 client accounts to turn ICP research and AI signals into predictable pipeline. Build and execute programmatic, multi-channel growth campaigns, track pipeline and revenue metrics, coordinate GTM teams, and communicate clear action plans to CEOs/CMOs. Focus on measurable results and client retention.

Manage post-sale relationships for a portfolio of B2B customers, driving onboarding, adoption, retention, and measurable outcomes. Act as a trusted strategic advisor, monitor customer health, lead business reviews, identify expansion opportunities, resolve complex issues, and communicate customer feedback internally. Collaborate with sales, product, support, engineering, and executives to maximize customer value and improve engagement models.

Provide end-to-end commercial banking support for an assigned client portfolio: resolve overdrafts and delinquencies, coordinate deposit account setup/maintenance/closure, manage service requests, support audits/GRC, ensure compliance with BSA/AML and other regulations, identify referral opportunities, and partner with relationship managers, credit, operations and compliance teams.

Leads the technical development, deployment, configuration, and lifecycle management of marketing products, offers, promotions, rate changes, and related capabilities. Translates business objectives into technical requirements, user stories, business rules, and acceptance criteria; coordinates solutioning, implementation, testing, launches, and ongoing surveillance. Partners with Marketing, IT, Engineering, Architecture, Legal, Sales Operations, and Customer Care while managing multiple complex projects, risks, dependencies, Agile ceremonies, and stakeholder communications.

Leads complex cybersecurity and compliance pre-sales pursuits from discovery through close. Advises strategic clients, designs solutions spanning compliance, cloud, security, and operating models, and develops scopes, proposals, pricing, roadmaps, and technical validation materials. Coordinates sales, delivery, finance, product, executive, and partner stakeholders while governing scope, risks, dependencies, and commercial integrity. Contributes to thought leadership, market development, cross-selling, and new solution offerings. Travel is approximately 25–35%.

Lead Salesforce solution architecture for university advancement and nonprofit fundraising implementations. Translate business requirements into scalable designs, oversee configuration, integrations, data architecture, development, testing, deployment, and production support. Facilitate discovery workshops, define user stories, manage solution quality, and advise business and technical stakeholders. Support training, documentation, knowledge transfer, proposals, estimates, proofs of concept, practice growth, and client relationships. Periodic travel is required based on business and client needs.

Leads HR technology strategy, HRIS administration, UKG Pro optimization, integrations, security, reporting, vendor management, and process automation. Partners with HR, IT, Finance, Payroll, Recruiting, and business leaders to translate requirements into scalable solutions. Manages implementations, upgrades, testing, governance, and data integrity while improving employee experience and operational efficiency. Leads and develops HRIS team members and oversees strategic initiatives, stakeholder communication, and continuous improvement.

Own a portfolio of technical B2B SaaS customers throughout onboarding, adoption, renewal, and expansion. Build executive and technical stakeholder relationships, connect integration capabilities to measurable business outcomes, manage forecasts and commercial negotiations, identify risks and growth opportunities, lead business reviews, and improve account-management processes. Partner cross-functionally with technical, product, engineering, marketing, finance, and support teams while serving as the customer’s internal advocate.

Manage telecommunications regulatory compliance projects, prepare and file FCC and state PUC documents, support client accounts, coordinate regulatory processes, and ensure accurate, timely deliverables. Serve as a client contact, collaborate with senior consultants, contribute to business development, and monitor broadband industry and regulatory developments. The role requires strong organization, communication, problem-solving, and independent project execution skills in a fast-paced consulting environment.