Client Partner

Posted Yesterday
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2 Locations
Remote or Hybrid
Senior level
Agency • Professional Services
The Role
Lead 4–8 client accounts to turn ICP research and AI signals into predictable pipeline. Build and execute programmatic, multi-channel growth campaigns, track pipeline and revenue metrics, coordinate GTM teams, and communicate clear action plans to CEOs/CMOs. Focus on measurable results and client retention.
Summary Generated by Built In
The Reality

Most agencies talk about "partnership" while treating clients like walking retainers. Meanwhile, their "strategies" are recycled frameworks that worked once in 2019. We're different. At hillock., you won't be "managing relationships"—you'll be solving actual problems in a way that our clients can count on.

What You'll Actually Do

You're the person who translates "our AI found 847 high-intent prospects matching your ICP" into "here's the pipeline that will hit your Q4 numbers." This isn't about relationship management—it's about delivering results that let your clients sleep at night.

Strategic Planning & Execution
  • Take our proprietary ICP research (the kind that costs $50K+ to build in-house) and turn it into campaigns that actually convert

  • End the random acts of marketing: Build systematic approaches to programmatic SEO, programmatic Outbound, programmatic ABM, and programmatic influencer marketing—no more throwing spaghetti at the wall

  • Real impact: 73% of clients hit their pipeline targets within the first quarter because we eliminate the guesswork (the rest typically hit it within the second quarter)

Client Success & Account Management
  • Manage 4-8 accounts where you know exactly which levers to pull when a client's nervous about their board meeting next month

  • Track metrics that matter: pipeline velocity, cost per qualified lead, deal progression—not vanity metrics like "engagement"

  • Proven retention: Great client retention rate because we solve problems instead of creating pretty decks that collect digital dust

Internal Coordination
  • Work with GTM strategists who've scaled companies from $0 to $100M ARR (not consultants fresh out of theory)

  • Coordinate campaigns across multiple channels while keeping everyone aligned on what actually moves the needle

  • Translate complex market insights into clear action plans that make sense to CEOs and CMOs alike

What We're Looking ForThe Essentials
  • 5+ years managing client relationships in GTM, growth marketing, or agency/consulting environments (preferred; don't worry too much if you don't have 5+ years...we care more about what you've done than how long you've done it)

  • Experience juggling multiple accounts without dropping balls or making promises you can't keep

  • Deep understanding of how digital marketing actually works (beyond surface-level dashboards)

What Sets You Apart
  • You can read a data report and immediately spot what's broken—then explain it in terms a stressed founder/CMO will understand

  • Experience with AI-driven tools, programmatic platforms, or anything involving real data analysis

  • Track record of keeping clients happy because results speak louder than relationship management

The Real Test
  • You've been burned by agencies before and know the difference between good strategy and expensive PowerPoints

  • Comfortable having tough conversations about what's working and what isn't

  • You see through "brand awareness" campaigns and other ways agencies avoid accountability

Why hillock. Works Differently

No Agency Theater: We built proprietary AI systems that actually deliver results. You'll have access to ICP research tools worth more than most agency's annual software budget.

End Random Acts of Marketing: While other agencies let clients scatter their efforts across whatever channel sounds trendy, we use data to build connected systems where every campaign reinforces the others.

Real Technical Depth: Work alongside people who've built marketing systems for companies you've heard of—not junior account managers pretending to be strategists.

Actually Remote-First: Results matter more than where you work. Team retreats twice yearly (to places that don't suck).

Most client partner roles involve apologizing for campaigns that underperform while promising "optimization" will fix everything. Here, you'll work with AI systems that turn data into predictable growth.

Tired of explaining away campaigns that don't work?

Tell us your story (not your resume). Tell us about the worst client situation you've inherited and how you turned it around. We want to know how you think, not just where you've worked.

Skills Required

  • 5+ years managing client relationships in GTM, growth marketing, or agency/consulting environments
  • Experience juggling multiple accounts without dropping balls
  • Deep understanding of how digital marketing actually works (beyond dashboards)
  • Ability to read data reports, diagnose issues, and explain them simply to founders/CMOs
  • Experience with AI-driven tools, programmatic platforms, or real data analysis
  • Proven track record of driving results and maintaining client retention
  • Comfortable having candid conversations about performance and accountability
Am I A Good Fit?
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The Company
Year Founded: 1969

What We Do

hillock. is an engineering-driven Go-To-Market (GTM) agency, also known as The Language Company. The agency specializes in helping companies identify their target customers and effectively communicate their brand and value proposition. By focusing on the intersection of engineering and communication, they help businesses find their customers and scale their reach in the market.

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