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Top Remote Customer Success Jobs in Baton Rouge, LA
The Client Strategist will lead business development efforts and shape client engagements through insights and research. Responsibilities include managing relationships with key accounts, ensuring alignment between client needs and company services, and facilitating smooth transitions for clients. The role requires strong communication skills, organizational abilities, and a focus on maintaining high-quality client relationships.
As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.
As the Software Onboarding Manager, you will guide new Merchants in utilizing the Okendo platform effectively, ensuring their success through tailored onboarding programs and strong relationships. Responsibilities include project management, establishing growth plans, and collaborating with cross-functional teams to maximize customer value and drive long-term partnerships.
The Leave of Absence Specialist manages leave of absence processes for care professionals, ensuring compliance with laws and regulations, providing employee support during leave, and coordinating with stakeholders. The role includes mentoring junior team members and improving leave administration practices.
As a Technical Support Engineer, you will resolve complex technical issues related to SaaS products, collaborate with clients and internal teams, diagnose logic errors, log bugs, and drive improvements in customer experience. You will handle escalated tickets, ensuring prompt responses and effective communication of resolutions to enhance service quality.
As a Senior Technical Support Specialist, you will provide technical and operational support to clients, helping them resolve issues on Signifyd's platform. This involves troubleshooting, analyzing large datasets, and coordinating with engineering and product teams to ensure service reliability and customer satisfaction.
As a Client Relationship Manager at Yuno, you will manage key customer accounts, building relationships, driving revenue growth, and ensuring client satisfaction through collaboration with cross-functional teams. Your role will involve data analysis to inform strategic decisions and enhance service delivery.
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
The Onboarding and Migration Specialist will facilitate technical onboarding and migration for large customers at Platform.sh, ensuring they adapt the products effectively. Responsibilities include leading training sessions, planning migrations, configuring environments, and providing advisory support, all while collaborating with internal teams to enhance client service.
The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.
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