Top Remote Jobs in Austin, TX

Design, build, and maintain TypeScript/NestJS backend services and scalable APIs. Implement event-driven, asynchronous processing with queues and workers, integrate third-party APIs and webhooks, and improve platform reliability through observability, performance optimization, and production troubleshooting. Collaborate cross-functionally, own projects end-to-end, and influence long-term architecture and developer experience.

Own and grow a pharma/biotech sales pipeline for Mystra's genomics analytics and consultancy services. Identify, qualify, and close opportunities; build trusted relationships with R&D and data teams; maintain CRM and forecasting; share market insights; and collaborate with Consulting, Product, Science, and Marketing to align offerings with client needs.

Lead customer onboarding, deploy and configure secure mail, file sharing, SIEM, email relay, and VDI solutions. Manage technical implementation projects, resolve complex support issues, escalate high-severity incidents, create documentation, coach junior team members, and collaborate with Engineering, Customer Success, and Sales to improve product and processes.

Manage a portfolio of strategic clients using NPS Prism to deliver CX insights, advise senior stakeholders, drive account growth, support Bain case teams, create thought leadership, and use AI and automation to accelerate insight delivery. Own day-to-day client management, project plans, contracting, demos, and cross-team coordination to ensure clients realize Prism's value and drive CX improvements.

Handle inbound and outbound consumer leads to provide estimates, close sales, schedule installations, and coordinate with field technicians and project managers. Use HubSpot, ServiceTitan, DialPad, and Excel to manage leads, communicate promptly with clients, meet sales goals, and perform administrative duties.

Lead account-based outreach in a region to identify high-potential customers, run multi-channel prospecting, book meetings with decision-makers, support technical discovery and proof-of-value, collaborate with marketing and regional stakeholders, and document all activity in the CRM.

Lead UI/UX design for an AI-driven pharmaceutical research platform: create wireframes, prototypes, visual designs, conduct user research and usability testing, collaborate with AI engineers, maintain product backlog and brand guidelines, and build web interfaces using HTML/WordPress.

Own executive relationships and value realization for strategic enterprise accounts. Lead agentic AI migration programs, drive renewals and expansion, partner cross-functionally, mentor CSM team, and codify migration playbooks to scale best practices.

Own and grow a portfolio of global enterprise accounts post-sale, driving net revenue retention and expansion. Build executive relationships, develop account plans, lead renewals/upsells, drive platform adoption, surface product feedback, manage risk and forecasting, and represent the company at reviews and events while coordinating cross-functional teams.

Part-time administrative and operational support for a financial planning practice: manage advisor calendar and client communications, process account paperwork and service requests, maintain Wealthbox CRM, prepare meeting materials, and own projects to improve client service and operational efficiency.