Top Remote Customer Success & Experience Jobs in Austin, TX

The Technical Account Manager acts as the primary technical contact for Enterprise customers, resolving technical issues, ensuring strategic growth, and providing integration support for TestRail.

The Customer Assurance Manager leads a team ensuring quality in customer operations, oversees initiatives in assurance and resolution, and collaborates across departments to enhance the customer journey.

Mainstay seeks to connect with potential candidates for future roles across various fields including engineering, analytics, product, sales, and operations.

As a Customer Support Representative, you'll manage support requests, coordinate with stakeholders, and build strong relationships with customers while using software tools to diagnose issues.

The Pre-Sales Industry Segment Expert supports customers in understanding how MES solutions address operational challenges in Life Sciences and Industrial Equipment, conducting assessments, proposing solutions, and delivering presentations to enhance sales opportunities.

As a Platform Specialist, you will manage ticketing support, implement new clients, and ensure smooth fan experiences during events.

The Associate Safety Consultant supports construction projects, conducts safety audits, analyzes EHS data, and educates stakeholders on OSHA standards, while leading incident investigations and developing training programs.

The Director oversees a team of Solutions Consultants, develops talent, supports strategic deals, and ensures quality customer engagements while collaborating cross-functionally.

Manage key client relationships within Pharmacy Benefit Management, ensuring high-quality service delivery, client satisfaction, and issue resolution. Lead client meetings and support implementation efforts.

The Benefits Technology Consultant advises on HR/Benefits technology platforms, assists with vendor evaluations and platform configurations, and resolves complex benefits administration issues.