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Top Remote Customer Success Jobs in Austin, TX
eCommerce • Information Technology
The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.
Marketing Tech • Software
As an Onboarding Specialist, you will oversee the implementation of client websites, ensuring a smooth onboarding process. Responsibilities include collecting client information, coordinating with internal teams, providing training on CMS, and performing quality assurance checks to ensure client expectations are met.
Top Skills:
Wordpress
Software • Cybersecurity
The Customer Success Manager at DTEX will drive customer satisfaction and account growth for a portfolio of named accounts. Responsibilities include serving as the primary contact post-sales, assisting with product usage, fostering customer relationships, managing upsell opportunities, and providing training and support.
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Financial Services
The Client Support Associate supports non-profit organizations by responding to client inquiries via calls, emails, and chats. Responsibilities include interpreting financial data, assisting with billing and budgeting, training users on products, and advocating for customer improvements.
Top Skills:
ExcelPowerPointWord
Financial Services
As Customer Success Lead, you will shape customer success and revenue strategies, lead a team of Revenue Strategists, manage client accounts, analyze data for revenue strategies, and collaborate cross-functionally to enhance customer satisfaction.
Software
The Sr. Customer Success Specialist will manage customer onboarding and training, serve as the primary contact for inquiries, and help drive product adoption and engagement through analysis and support. This role involves building relationships, tracking customer metrics, and contributing to product development based on customer feedback.
Top Skills:
Python
Cloud • Security • Cybersecurity
As a Technical Account Manager, you will drive customer adoption of the Wiz platform, providing technical guidance and strategic advice from onboarding to operationalization. Your role involves building relationships with clients, addressing technical issues, and collaborating with multiple teams to enhance customer satisfaction and secure renewals.
Top Skills:
Python
Information Technology
The Customer Success Manager will be responsible for managing strategic customer accounts, facilitating platform training and onboarding, assisting in campaign planning, and monitoring performance to drive revenue and adoption of Spaceback's platform. The role involves customer engagement through inquiries, creative recommendations, performance reporting, and cross-functional collaboration.
Other
As a Customer Success Manager focused on onboarding, you will design and execute onboarding strategies that enhance customer experience, driving activation and adoption of OpenPhone's services. You will utilize customer data to personalize interactions and ensure a smooth transition. Your responsibilities include managing onboarding processes, creating tailored implementation plans, working with cross-functional teams, and continually improving customer engagement initiatives.
Healthtech
The Customer Support Team Leader leads a remote team of support agents in delivering high-quality service to healthcare facilities. Key responsibilities include coaching agents, handling escalations, driving performance improvements, and collaborating cross-functionally to enhance customer satisfaction and operational efficiency.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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