Top Remote Customer Success Jobs in Austin, TX
As a Mainframe Specialist, you will maintain and support mainframe systems, troubleshooting issues and collaborating with teams. Your responsibilities include managing applications and infrastructure, optimizing COBOL programs, handling IBM MQ, ensuring adherence to SDLC, and providing exceptional customer service while documenting and tracking system performance.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
The Freedom Plus Specialist is responsible for customer service and sales in a call center environment, conducting pipeline management, analyzing customer applications, and ensuring compliance with sales processes while addressing client needs with empathy and efficiency.
The Senior Customer Success Associate will manage customer relationships, assess customer health, analyze key performance metrics, develop strategies to mitigate risks and identify growth opportunities, and collaborate with sales and other teams. This role requires data analysis and effective communication to enhance customer success and drive ROI.
As a Client Experience Manager, you will build relationships with clients, generate new business opportunities in digital advertising, manage client accounts, and develop strategic plans. You will also prepare presentations and collaborate with team members to drive initiatives within the Life Sciences sector.
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
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The Engagement Manager at Databricks will oversee customer engagement from the initial sales phase to service delivery, ensuring customer satisfaction and identifying new service opportunities. This role involves collaborating with various teams to exceed expectations and driving project governance, focusing on delivering measurable value and managing resources effectively.
The Head of Customer Retention is responsible for enhancing growth and profitability by managing renewal programs and processes to boost customer retention rates. The role involves leadership of Account Managers, cross-functional collaboration, and the creation of renewal strategies that align with company objectives, ultimately aiming to decrease churn and increase retention rates.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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