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Top Remote Customer Success Jobs in Atlanta, GA
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
The Senior Customer Success Engineer will manage Enterprise customer relationships, ensuring product adoption and guiding clients through strategic API engagements. Responsibilities include addressing customer needs, orchestrating their journey with Apollo's services, and acting as an advocate for their technical requirements. The role requires strong communication skills and the ability to translate technical solutions into business value, ultimately driving customer success and satisfaction.
As a Procurement Specialist, you will review and process purchase requests and orders, negotiate contracts with vendors, and collaborate with internal teams such as IT and finance. Your role will focus on ensuring compliance with company policies and identifying cost-saving opportunities through vendor analysis.
The Manager of Customer Support will oversee a team of support engineers, ensuring effective resolution of technical issues, and continuously improving customer satisfaction. Responsibilities include managing team performance, collaborating with cross-functional teams on product improvements, and delivering training programs.
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The Corporate Filing Specialist will manage corporate filings, including business formation documents and compliance across all states. Responsibilities include acting as a subject matter expert, coordinating complex filings, guiding Business Solutions Advisors, partnering with various departments, and maintaining relations with third-party providers. Proficiency with multiple software applications is required.
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
The Community Associate will build online communities, engage users, moderate events, create knowledge base content, and analyze community feedback to support user engagement and product improvements.
As an Account Manager at Urbint, you will support customers of the Urbint for Storm Response platform, ensuring effective use and implementation of the software. Responsibilities include project management, customer training, and maintaining relationships, especially during storm events, requiring availability for rotational shifts.
Inspiration is seeking individuals passionate about fighting climate change and promoting electric vehicles. The role involves sharing your resume and discussing what you envision for your career. The company focuses on accelerating the electrification of transportation through investment and asset management in EVs and related infrastructure.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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