Top Remote Operations & Support Jobs in Atlanta, GA

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Administer and architect Jira-based outcome planning across Jira Premium, Atlassian Goals, and Jira Product Discovery. Responsibilities include redesigning hierarchy and workflows, modeling objectives and outcomes, developing cost visibility, configuring permissions and reporting, piloting solutions in a sandbox, planning migrations, documenting governance, and training product teams through a Planning Center of Excellence.

Leads Technology Strategy & Operations for Yahoo Central Technology, partnering with the CTO and senior leaders on strategic planning, OKRs, investments, resource allocation, business rhythms, performance reporting, and executive communications. The role builds AI-assisted operational workflows, oversees cloud and technology financial planning, improves governance and productivity measurement, translates engineering progress into board-ready narratives, and manages a high-performing Strategy & Operations team.

Leads economic development strategy for infrastructure sites, including incentive negotiations, stakeholder relationships, community-benefit commitments, and approval-risk assessment. Coordinates with site selection, land, power, legal, finance, and community engagement teams. Supports agreement-linked commitments and transitions local relationships to community engagement leaders as projects advance.

Leads enterprise software evaluations, SaaS selection, technical trade studies, vendor onboarding, and IT integrations. Manages software licenses, renewals, utilization, costs, and vendor escalations while optimizing procurement and intake processes. Partners with InfoSec, Legal, Procurement, IT, and business stakeholders to ensure security compliance, architectural fit, cost efficiency, and effective tooling adoption.

This is a general job application without a specified position, responsibilities, qualifications, compensation, location, or work requirements.

Owns the company’s finance and accounting operations, including bookkeeping, reconciliations, payroll coordination, invoicing, financial modeling, and vendor accounting relationships. Also manages HR administration, employee support, legal and compliance coordination, office operations, executive support, recruiting coordination, and vendors. The role requires strong attention to detail, judgment, urgency, and broad ownership across startup operations.

Owns operational processes for MSSP, MSP, and Telco partners, including onboarding, activation, licensing, provisioning, usage, billing, renewals, reporting, and recurring revenue visibility. Builds scalable workflows, dashboards, controls, SLAs, and automation while improving data quality and partner lifecycle management. Coordinates cross-functional execution across Channel, Sales, Revenue Operations, Finance, Legal, Product, and Customer Success, and leads operating reviews, escalations, and process improvements.

Provides technical customer support for Deluxe software, handling complex support tickets, hot-fix updates, escalations, triage, and bug resolution. Documents cases, communicates with stakeholders, meets service-level objectives, coordinates cross-functional resources, leads war rooms, trains associates and clients, and serves as a product subject matter expert. Reviews dashboards and workload to support team performance and prioritization.

Build and maintain the technical infrastructure powering MNTN’s go-to-market motion. Responsibilities include lead routing, web form integrations, campaign automation, email deliverability, cross-system API integrations, AI-assisted workflows, trigger architecture, and SQL/BigQuery-based monitoring. The role diagnoses system failures, improves data quality, and partners with Marketing Operations to connect marketing, sales, and data platforms.