Top Remote Customer Success Jobs in Atlanta, GA
The Client Executive at 1Path is responsible for ensuring client satisfaction and retention, managing account growth through upselling services, and fostering strong relationships with key stakeholders. They act as a strategic advisor on technology solutions aligned with business goals, achieving revenue targets and coordinating with internal teams for seamless service delivery.
The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.
The Renewals Specialist will drive account renewals, managing the customer journey and ensuring effective transitions through pivotal renewal points. Responsibilities include maintaining subscription revenue, updating renewal forecasts, and collaborating cross-functionally with teams to enhance the customer renewal experience.
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The Implementation Specialist will work directly with clients to implement, configure, and customize WebEOC workflows. They will analyze client needs, educate on product usage, and ensure successful deployment of incident management workflows to enhance public safety and crisis management efforts.
The HOKA Field Experience Representative engages with local communities to enhance brand awareness by training retail staff and representing HOKA at consumer events and activations. Responsibilities include planning schedules, generating excitement around products, and demonstrating footwear to drive sales.
The Customer Success Operations Manager executes customer-related analysis and effectively troubleshoots customer-reported issues. They support reporting and monitoring of customer satisfaction through KPI development and analysis. The role involves collaborating with internal teams, troubleshooting customer-reported issues, and communicating insights with the Customer Success team.
As a Client Success Manager, you will manage customer accounts, implement Success Programs, contribute to revenue growth, facilitate onboarding, train clients, minimize churn, and provide project management support.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
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