Top Remote Senior Level Jobs in Ann Arbor, MI

Own delivery of AI agent deployments for consumer brands from kickoff to sustained automation performance. Manage complex multi-stakeholder projects, diagnose CX ops issues (helpdesk configuration, routing, automation), monitor metrics, provide proactive updates, and co-lead strategic accounts while feeding operational patterns back to product.

Lead strategy and execution for distribution and marketing partnerships to drive user acquisition. Source, negotiate, structure, launch, and scale partner deals; collaborate with product, legal, finance, analytics, and marketing to measure and optimize performance.

Lead research defining fabric's AI shopping roadmap: design and run quantitative studies, build models and benchmarks for AI search (AEO/GEO), run experiments, translate findings into customer-facing insights, and publish research to influence product and go-to-market strategy.

Design, implement, and maintain secure cloud solutions across AWS and Azure. Build policy-as-code, automation, logging, and monitoring; enforce governance and compliance using tools like AWS Config and Azure Policy. Partner with security and development teams, investigate misconfigurations, remediate issues, and recommend improvements. Champion AI tools (Claude) to streamline work and mentor teammates on best practices.

Design, build, and maintain scalable data systems and ETLs on GCP; connect production data to business systems; generate analytics and ML-driven insights for GTM teams; work cross-functionally and introduce modern tools (Airflow, DBT, Presto, Hightouch).

Lead strategy and execution of integrated demand generation programs to drive qualified pipeline. Own paid and owned channels, ABM, website CRO, events, and measurement. Collaborate with Product Marketing, Sales, RevOps, and Customer Success to optimize channel investment, run experiments (including AI-enabled workflows), and improve funnel conversion to meet revenue goals.

Lead and coach a team of senior Customer Success Managers for North America Enterprise. Protect and grow enterprise revenue by driving retention, reducing churn, and uncovering expansion. Build playbooks and proactive intervention strategies, use data to forecast risks and optimize portfolios, and act as executive escalation and cross-functional partner to ensure successful customer journeys and renewals.

Lead architecture and evolution of Cardlytics' AWS-based data compute platform and lakehouse. Define standards for batch, streaming, ML, and AI workloads; build semantic layer, feature store, and governance. Partner with analysts and engineers, drive CI/CD (Terraform, GitHub Actions), monitoring, security, cost governance, and incident response while mentoring teams and shaping platform strategy.

Design and implement BI solutions: build data models, automations, ETL/ELT workflows, dashboards, and ad-hoc analyses. Monitor and analyze RF/video performance using Dataminer/Qligent or similar tools. Collaborate with cross-functional teams, document requirements, and deliver actionable insights to optimize hybrid terrestrial and satellite video delivery.

Lead end-to-end management of Fortune 500 accounts, build C-suite relationships (CLOs/GCs), own P&L and ARR targets, drive adoption of Eudia's AI legal platform, coordinate cross-functional teams for delivery, and advocate product value to secure retention and expansion.