Top Remote Senior Level Jobs in Ann Arbor, MI

Lead customer onboarding, platform implementation, optimization, and performance reviews for Automox’s endpoint management platform. Configure policies, device groups, and patching workflows; troubleshoot endpoint and patching issues; provide technical guidance and education; partner with Customer Success, Support, and Engineering; document engagements; create scripts and knowledge resources; and improve service delivery and internal tooling.

Leads and develops a frontline customer support team serving veterinary clinics and pet parents. Responsibilities include coaching, onboarding, quality management, daily support operations, escalation handling, workflow optimization, AI and automation adoption, support analytics, customer insight analysis, and cross-functional partnership with Product and CX. The manager also engages directly with customers and drives improvements to CSAT, first-contact resolution, and response times.

Lead the evolution of Azure infrastructure toward Kubernetes-based, microservices-oriented systems. Design reliable and scalable cloud infrastructure, observability, networking, CI/CD pipelines, and Infrastructure-as-Code. Drive incident response, cost optimization, capacity planning, performance improvements, and automation while partnering with engineering and data teams. Document best practices, mentor colleagues, and support platform strategy in a healthcare environment with PHI, access control, and audit requirements.

Leads client and prospect meetings, advances qualified opportunities through close, and sells tax and wealth-planning advisory engagements. Applies advanced tax knowledge to explain strategies, risks, and limitations; builds trusted relationships with high-net-worth clients; manages pipeline and revenue ownership; coordinates execution across teams; and improves sales processes and client experience.

Develops and closes new healthcare-market business for Avient’s color, additives, and inks solutions. Responsibilities include prospecting, cold calling, strategic account development, customer relationship management, sales forecasting, contract negotiation, pricing and market strategy execution, and achieving margin and revenue targets. The role coordinates globally with technical sales, operations, marketing, manufacturing, and customer service teams while influencing cross-functional stakeholders and managing strategic relationships. Up to 75% travel is required.

Own the product direction, backlog, requirements, Agile delivery, stakeholder alignment, and outcome validation for an Engineering Tools software team serving architecture, engineering, and construction users. Translate AEC workflows into user stories and acceptance criteria, facilitate Agile ceremonies, coordinate cross-functional dependencies, validate releases, and improve delivery effectiveness. The role requires practical AEC knowledge, familiarity with Revit and related platforms, and experience balancing user value, technical feasibility, risk, quality, and business priorities.

Leads the Partnership Growth team, develops strategic partnerships, owns partner portfolios and revenue outcomes, identifies new opportunities, manages executive relationships, conducts business reviews, resolves partner issues, and collaborates cross-functionally to expand the partnership ecosystem.

Owns brand remittances end to end, including extracting and validating sales, payment, and expense data, reconciling variances, preparing remittance packages, and addressing partner questions. The role identifies process issues, improves controls and reporting, and leads data and automation initiatives with Development and Engineering. It requires strong financial operations or accounting experience, advanced Excel and AI-enabled analysis skills, and the ability to work independently across distributed teams.

Develops healthcare-market business through prospecting, cold calling, strategic account development, solution selling, contract negotiation, and relationship management. Builds market and product strategies, identifies customer opportunities, coordinates global technical and commercial teams, manages sales plans and budgets, monitors competition, and delivers revenue and gross-margin targets. Requires extensive customer-facing sales experience in healthcare materials, medical devices, or contract manufacturing, plus frequent travel.

Leads global billing operations across regions and business units, overseeing invoicing, billing controls, disputes, credits, and contract validation. Manages geographically distributed billing teams, standardizes processes, improves accuracy and efficiency, and partners with Finance, Accounting, Tax, Legal, IT, Sales, and Revenue Operations. Oversees billing systems and integrations, supports compliance and revenue recognition requirements, and drives continuous improvement, root-cause analysis, and customer-impact resolution.