Top Remote Jobs

Provide software support to clients through email, phone, and live chat. Diagnose and troubleshoot issues, guide users through solutions, escalate complex cases, and document support interactions. Create knowledge base content, identify recurring issues, share feedback with product and development teams, and identify upsell or cross-sell opportunities. The role requires careful handling of confidential information and adherence to security procedures.

Drive revenue growth within the SMB segment by building inbound and outbound pipeline, explaining product value, guiding prospects through efficient sales processes, and exceeding revenue targets. Manage customer relationships for renewals and upsells, develop scalable sales strategies, and collaborate with go-to-market teams and partners. The role requires security sales experience in early-stage B2B SaaS environments, strong communication, ownership, versatility, and ambition.

Owns end-to-end delivery across the Public Sector project portfolio, including schedules, scope, resources, customer operations, federal contract deliverables, training logistics, compliance documentation, reporting, renewals, and cross-functional coordination. The role serves as the senior delivery authority, manages customer relationships, supports proposals, mentors delivery staff, and improves repeatable processes. It requires extensive project management experience, public sector or federal experience, government contracting knowledge, training or learning technology delivery experience, and eligibility for a U.S. government security clearance.

Provides privacy, cybersecurity risk, and AI governance consulting to clients. Conducts assessments, control testing, interviews, and regulatory evaluations; develops findings, recommendations, remediation roadmaps, and privacy program components such as data inventories, DSARs, and ROPAs. Advises technical and non-technical stakeholders on frameworks including NIST, CIS, GDPR, and CCPA while supporting engagement methodologies, project deliverables, and sustainable security and privacy programs.

Provides consulting support and leadership for nonprofit, philanthropic, and government clients. Responsibilities include strategic planning, organizational assessments, desk research, survey and qualitative data analysis, client interviews, workshop facilitation, board development, executive coaching, presentations, proposal support, and project team management. The role is primarily remote but requires regular travel for client meetings, retreats, trainings, and firm events.

Build and scale Pulse’s technology partner ecosystem by recruiting and signing partners, structuring integrations and commercial agreements, developing joint go-to-market and co-sell programs, and driving partner-sourced pipeline, revenue, and API usage. The role also manages partner onboarding, enablement, deal attribution, forecasting, technical validation, and feedback to product and engineering teams.

Supervises regional support specialists across branch offices, managing workflows, coverage, escalations, coaching, compliance, and team huddles. Provides office administration, customer and agent support, transaction processing, database updates, technology assistance, onboarding support, and branch leader support. Coordinates with facilities, IT, and other business partners to maintain office operations and ensure accurate, timely transaction and commission processing.

Leads enterprise-wide IT and telecommunications procurement, including strategic sourcing, supplier selection, contract negotiation, renewals, purchase orders, supplier onboarding, risk mitigation, and spend analysis. Partners with Legal, Finance, Cybersecurity, Compliance, and business stakeholders to manage supplier relationships, improve procurement processes, reduce costs, and support category strategies. The role is remote or hybrid near Buffalo, New York, with up to 10% travel.

Own the complete business development and consultative sales cycle for higher education agency clients, from initial inquiry through contract execution. Lead pitches, presentations, proposal development, scoping, negotiations, pipeline management, and forecasting. Build relationships with higher education marketing and advancement leaders, represent the agency at conferences and campus meetings, and collaborate internally on multi-service engagements while achieving sales targets.

Leads a regional team selling autonomous drones and AI solutions to public safety agencies. Responsibilities include recruiting, onboarding, coaching, retention, territory and quota design, forecast management, channel strategy, executive sponsorship of major deals, and cross-functional collaboration. The role requires developing sellers, enforcing MEDDPICC and AI-enabled workflows, improving pipeline discipline, and representing customer and competitive insights. It is remote across the Western and Central U.S. with travel of at least 50%.