Top Fintech Customer Success & Experience Jobs in Raleigh-Durham, NC

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.

The Lead Client Support Specialist provides technical expertise in card operations, manages escalations, trains team members, and ensures service delivery standards.

The Customer Engineer will manage customer accounts, resolve technical issues, lead projects, and provide guidance while ensuring successful solution implementations.

Join the Galaxy Ventures Talent Network for Developer Relations/Community roles. Candidates will be discreetly shared with hiring portfolio companies and receive networking event invitations.

Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.

The Digital Operations Associate I manages online account openings. Responsibilities include processing client applications, supporting onboarding tasks, and ensuring data accuracy while providing exceptional customer service.

The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.

The First Party Fraud Ops Specialist reviews potentially fraudulent transactions, manages customer claims, monitors transaction activity, and reports trends to leadership, aiming to reduce fraud loss and improve customer experience.

The Customer Experience Lead will manage customer support, facilitate onboarding, report on performance metrics, and collaborate across teams to enhance the customer journey in a FinTech SaaS setting.

The Associate will support fundraising operations, LP research, and investment diligence at Decile Capital, handling internal workflows and aiding in operational efficiency during fundraising cycles.