Top Operations & Support Jobs in Raleigh-Durham, NC

Rollback operators are responsible for securing, storing, and transporting collateral across multiple states, while maintaining communication with the office staff and providing progress updates.

Lead facility administrative operations, supervise administrative staff, manage document control and compliance for audits, oversee facility services and vendor contracts, coordinate cross-functional support and onboarding, manage budgets, and prepare operational reports to ensure efficient, audit-ready site operations.

Assist the Curam Configuration Analyst with configuration tasks for the Curam CGISS module, collaborating with developers and stakeholders to implement security roles and ensure effective user configurations according to project requirements.

The Deviation Management Specialist will manage deviation activities, perform administrative tasks, conduct data entry, and assist in investigation research in a manufacturing environment.

Seeking Backup and Restore Administrators skilled in TSM and Netbackup. Responsibilities include managing backup and restoration processes.

Provide front-line technical product support, troubleshoot and escalate user issues, grow and manage product community, create and maintain Help Center and user education content, analyze user metrics, and collaborate cross-functionally to improve product and support.

Advises prospective and current students on Title IV financial aid, FAFSA completion, loan counseling, eligibility, verification, and payment plans. Reviews and resolves conflicting documentation, prepares financial aid estimates and student packages, uploads records into CampusVue, tracks activities, maintains compliance and accuracy, and coordinates with admissions and campus leadership regarding outstanding requirements.

Provide L3 application production support and automation; develop scripts (Perl/Python/Bash), troubleshoot Oracle/PL-SQL applications, manage virtualization and virtual data center environments, and apply ITIL practices.

Provide senior-level Wintel systems administration and leadership for 24x7 production environments. Manage monitoring, incidents, patching, change and asset management, virtualization, Active Directory/Exchange, networking, security operations, and engineering governance. Mentor junior staff, meet SLAs, improve processes/tools, and deliver assigned project and operational work.

Provide phone, email, and WebEx technical support for Qualys products; diagnose networking, OS, and security issues; perform packet capture analysis, Splunk queries, database troubleshooting, and collaborate with cross-functional teams to resolve customer incidents and maintain high customer satisfaction.