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Top Customer Support Jobs in Raleigh-Durham, NC
Financial Services
Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.
Top Skills:
APIsZendesk
Automotive • Professional Services • Retail • Transportation
Manage and optimize CX technology platforms and vendor relationships, drive adoption and ROI, partner with operations and marketing to improve digital customer experiences, deliver reporting and field enablement through training, audits, and coaching across dealerships.
Top Skills:
AICall TrackingChatCRMDigital RetailEquity Mining ToolsFoureyesLead Nurture PlatformsPhone AiPrismTrade Acquisition PlatformsVideo
Artificial Intelligence • HR Tech • Legal Tech • Professional Services
Serve as the nominal local director for a Korean company, assist with identity verification for banking, tax, and platform processes, and support Coupang onboarding and basic compliance. Provide phone, SMS, and video verification help and relay information in Korean as needed.
Artificial Intelligence • Machine Learning • Natural Language Processing • Professional Services
Place certified English-to-Spanish interpreters for a Rhode Island state contract. Requires 5–7 years interpreting experience, recognized certification, native Spanish fluency, and English fluency. Applicants should submit an updated CV and hourly rate.
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Top Companies in Raleigh-Durham, NC Hiring Operations & Support Roles
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