Top Operations & Support Jobs in Raleigh-Durham, NC

Coordinates the intake, review, and setup of residential and commercial title insurance orders. Reviews contracts, loan documents, and property information; identifies discrepancies; enters accurate data into the title production system; organizes supporting documents; and communicates with clients and internal teams to resolve missing or conflicting information. Monitors order pipelines, prioritizes requests, and escalates urgent or complex issues while maintaining accuracy and timely processing.

The Manager of Transaction Management oversees real estate transactions, manages a transaction team, resolves complex issues, and ensures compliance with policies.

Manage and ensure compliance with international import/export laws, support trade compliance programs, monitor regulations, and conduct internal audits.

Oversee Raleigh office operations, vendors, workplace services, onboarding logistics, visitor coordination, shipping, and office organization. Provide sales and marketing support through order entry, Salesforce reporting, customer coordination, trade show logistics, event planning, travel arrangements, and collateral management. Coordinate company events, conferences, training programs, and employee materials while maintaining a welcoming, productive office environment.

Manage SolarWinds installation, configuration, and maintenance (NPM, NCM, WPM). Use network monitoring tools, apply networking knowledge, and perform troubleshooting and analysis.

Provide executive-level support to company leadership: manage calendars and meetings, record minutes and track action items, maintain strategic planning tools and operational dashboards, draft and edit executive communications, coordinate implementation of initiatives, manage special projects, and research technology solutions to improve operational efficiency.

Provide Level 1 IT help desk support: accept and classify tickets, attempt first-line resolution, escalate and track through SLA, create user accounts, support remote connectivity and desktop applications, communicate status and reports, and work flexible 24/7 shifts.

Provide primary DBA support for DB2 on Z Series mainframe and new database installs. Responsibilities include table reorgs, indexing, partitioning, performance tuning, automation and scheduling (Zeke), extensive use of JCL, Easytrieve, and REXX. Maintain data dictionaries, logical and physical models, database schemas and application objects, perform capacity planning, manage installs/patches/upgrades, HA, security, backups, restores, exports/imports, and environment tuning.

Provide on-site IT support and technical ownership for a facility: desktop support, infrastructure maintenance (servers, network, Wi‑Fi, security cameras), assist with projects (ERP, migrations, hardware refreshes), enforce security/compliance, maintain asset inventory, and provide occasional after-hours/on‑call support.

Provide second-level support for Genetec Security Center and associated hardware for the FACS project. Document and coordinate installation/configuration of IP cameras, SV32 devices and door aggregators; receive, log, investigate, and resolve incidents; escalate third-party issues; create architecture, network, installation and configuration documentation; capture resolutions and provide weekly status reports to management.