Top Operations & Support Jobs in Raleigh-Durham, NC

Provide person-centered inbound and outbound call support to match care seekers with long-term care providers. Fact-find, negotiate pricing, document interactions, route transactions, prevent escalations, and support pilots while meeting call center metrics.

As a Program Specialist, you will engage with schools to support fundraising efforts, teach character curriculum, and motivate students while working closely with a dedicated team.

Lead an established small business as CEO with full P&L ownership. Drive operations, team development, customer and vendor relationships, budgeting, forecasting, and growth. Ensure safe, compliant, and efficient operations while delivering measurable improvements in revenue, profitability, and cash flow and preparing for long-term ownership transition.

Provide advanced technical assistance to faculty, staff, and students; log and resolve tickets via ServiceNow; install, configure, and maintain desktops, laptops, printers, and applications; coordinate with vendors and infrastructure teams; document troubleshooting steps and escalate as needed while delivering high-quality customer service.

As a Product Operations Specialist, you'll manage product tools, support analytics, improve processes, and create documentation in a fast-paced health-tech startup.

The role involves implementing configurations in the powerMHS application, including analysis, design, and supporting system changes. The analyst must liaise with clients and departments to ensure quality and satisfaction.

The Operations Manager in Training program prepares candidates to operate their own office, focusing on leadership development, relocation, and potential six-figure earnings in a collaborative environment.

Assist in administrative tasks, coordinate meetings, develop presentations, manage expense reports and travel arrangements, and handle confidential materials.

The Sr. Director of Franchise Operations leads new restaurant openings, manages project timelines, oversees training and operations, and drives profitability across locations.

Provide operational technology support for regional and property teams using Yardi, Nexus, MRI and ServiceNow. Monitor and resolve ServiceNow tickets, create KB articles, assist users with reporting, accounting, permissions, and troubleshooting, track request trends, prepare metrics, and support project delivery and stakeholder communication.