Top Cybersecurity Jobs in Raleigh-Durham, NC

Lead revenue operations and business insights by owning GTM and revenue data integrity. Build reporting and AI-driven insights, run billable usage analysis, manage data flows with Fivetran/Salesforce/Sigma, investigate billing disputes, and translate data into actionable narratives for leadership.

The role involves driving user experience strategies in cybersecurity, collaborating with product, design, and engineering teams to optimize user workflows and improve product experiences while understanding customer needs and market insights.

Manage renewals and drive net-new revenue for corporate customers, build strong customer relationships with in-region Account Manager, increase adoption and retention, identify opportunities, use Apptus/SFDC/Clari for quoting and forecasting, liaise with order management, and travel as needed for customer meetings and events.

Serve as pre-sales technical lead for federal customers, architecting and deploying AI security platform in SaaS and airgapped environments. Lead discovery workshops, scope proofs-of-value, build demos and POC AI apps, integrate SDKs/APIs, advise on AI/ML security and MLOps, deliver demos and written deliverables, and support onboarding and troubleshooting with Customer Success.

Lead the development and deployment of advanced ML/AI products, mentoring teams and collaborating with stakeholders to influence business outcomes.

Lead and develop a team of Technical Account Managers to drive technical adoption, monitor customer health, mitigate risk, and support renewals and expansion. Implement best practices, collaborate cross-functionally on escalations, report on team and customer metrics, and participate in executive-level technical discussions for strategic accounts.

The Analyst Relations Manager will lead relationships with industry analysts to enhance market understanding of Upwind's cloud and AI security platforms. This role involves driving analyst briefings, coordinating submissions for evaluations, and translating insights into strategic actions.

Provide advanced remote technical support and act as escalation point for engineers. Troubleshoot Microsoft 365/Teams/Exchange, Entra ID, networking (VPN, DNS, DHCP, firewalls), endpoints, backups, and enterprise applications. Maintain ticket documentation, coordinate vendor escalations, mentor junior staff, and contribute to knowledge base and process improvements while meeting service metrics.

The Senior Software Engineer will enhance AI system reliability, performance, and scalability, focusing on distributed services and collaborating with ML researchers.

Provide technical pre-sales expertise for private cellular and cellular edge solutions, design high-level architectures, create proofs-of-concept and SOWs, lead trials, translate business needs into technical scope, and support account teams to drive revenue and partnerships.