Top Artificial Intelligence Jobs in Raleigh-Durham, NC

Provides employee relations guidance to business leaders on disciplinary actions, performance improvement plans, terminations, policy compliance, and workplace investigations. Manages cases through Workday, ServiceNow, and ethics hotline processes; partners with HR, Legal, and leadership; analyzes trends; supports legal complaints; and promotes consistent, equitable issue resolution. The role is fully remote for candidates in Eastern or Central U.S. time zones, with travel up to 25%.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Build and own Riot’s governance program, including the ISO 27001:2022 documentation framework, enterprise policy library, regulatory horizon scanning, contracts management, third-party risk management, and framework mappings across SOC 2, SOX, NIST CSF, and applicable regulations. The role drives policy adoption, attestation, vendor due diligence, contract risk workflows, and alignment of site-level operational, physical security, and environmental policies.

Leads the strategy, engineering, delivery, and operations of global enterprise infrastructure across networking, cloud platforms, on-premises systems, data centers, identity, and automation. Manages Network Engineering, Cloud Platform Engineering, and IT Infrastructure Engineering organizations; establishes service-management practices, resiliency standards, security controls, budgets, vendor relationships, and operational metrics. Partners with cybersecurity and business teams to deliver scalable, secure, cost-efficient infrastructure and leads major incident response and modernization initiatives.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.

Own and improve Dropbox’s Windows endpoint platform, including provisioning, application delivery, patching, compliance, security configuration, troubleshooting, fleet health, and automation. Build code-managed endpoint operations using Intune, FleetDM, osquery, infrastructure-as-code, and GitOps practices. Lead cross-functional improvements, establish reliable deployment workflows, mentor engineers, review code and designs, and document reusable operational practices.

Manage enterprise restaurant accounts from onboarding through long-term growth. Improve retention, educate clients using customized data-driven materials, identify expansion opportunities, mitigate churn risk, lead monthly business reviews, interpret account data, and collaborate with analytics, product, marketing, and operations teams to strengthen retailer relationships.

Owns end-to-end collections strategy for complex U.S. enterprise accounts, including payment commitments, disputes, forecasting, delinquency risk, and escalation. Partners with customer finance teams and internal Account Management, Billing, Revenue Accounting, and Order Management teams to resolve payment issues and improve cash outcomes. Maintains account risk visibility, contributes to reserve and write-off discussions, and improves collections processes through automation, reporting, and scalable workflow enhancements.

Lead complex modeling projects combining deep learning, LLMs, and traditional techniques. Prototype, deploy, and monitor production models, mentor data scientists, collaborate with engineering/product, and translate results into business impact for insurance customers.

Conduct research, landscape analysis, due diligence, and financial reviews to identify nonprofit grant partners aligned with the foundation’s strategy. Prepare evidence-based recommendations for grant decisions, monitor AI and data-for-good trends, synthesize grant outcomes, and develop portfolio insights. The role also supports relationship management, cross-grantee collaboration, strategic learning, and systems that improve grantmaking effectiveness.