Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead and execute a diversified, efficient customer acquisition engine for a consumer subscription genomics company. Own paid acquisition strategy, budgets, metrics (CAC, LTV, payback), creative testing, experimentation, and channel diversification (creators, affiliates, partnerships, referrals). Act as a hands-on player-coach, improving reporting, systems, and cross-functional alignment to scale profitable growth.

Provide administrative support to the CFO and Finance & Accounting team: maintain department portal, coordinate meetings, handle billing and invoice documentation, process client/vendor tax forms, track client accruals, assist with new matter intake, support cash desk/remote deposits, and manage confidential information and ad hoc projects.

Own churn analysis, build subscriber behavior models and cohorts, develop retention dashboards and LTV/revenue impact models, tag cancellation reasons, support A/B test design/analysis, ensure data integration from Zendesk/Shopify/Recharge, and present insights to retention leadership.

Manage a remote contact center team handling prepaid customer inquiries. Oversee staffing, training, quality assurance, compliance, process improvements, performance tracking, and escalation resolution. Collaborate with leadership to implement policies, audits, and operational procedures to ensure efficient, high-quality telephone and written customer service.

Serve as a Tier III technical escalation resource for software and firmware, troubleshoot complex customer issues, create and maintain knowledgebase and training, validate and document bugs, support release readiness, and train/support internal and international teams.

Manage Agile scrum teams to translate customer and business needs into prioritized backlog, user stories, and high-quality software releases for Neogens Soleris, PPRA, and MDS platforms. Partner with product, engineering, QA, and customer-facing teams to plan, clarify, validate, and launch solutions, maintain product artifacts, and monitor performance and usability.

Lead GTM-focused FP&A: own monthly forecasts, annual budgets, and long-range planning; produce operational and Board reporting on ARR, bookings, revenue and pipeline; build integrated financial models, partner with Accounting and GTM leaders, support M&A integrations, and maintain data integrity across Adaptive, Keystone, NetSuite and reporting tools.

Produce original, human‑authored Amharic texts across specified domains following provided prompts. Maintain originality (no AI/translation), attest authorship, adhere to confidentiality, meet deadlines, and complete required onboarding assessments.

Write original, human-authored Oromo texts across subject domains following provided prompts. Maintain originality (no AI/translation), attest authorship, respect confidentiality, and deliver timely submissions as an independent contractor.

Produce original, human-authored Yoruba texts across specified domains from provided prompts to support language-data and AI evaluation. Follow confidentiality rules, attest originality, meet deadlines, and work independently with domain-appropriate style and tone.

Lead global talent acquisition systems, analytics, and operations. Manage ATS administration, integrations, AI-enabled recruiting, automation, compliance, dashboards, enablement, and cross-functional programs to improve hiring outcomes and candidate experience.

Recruit and develop ISOs, agents, ISVs, and strategic partners; sign, activate, and grow partners in first 12 months; meet revenue quotas using value-based selling; respond to partner inquiries; negotiate contracts; attend industry events to drive merchant services revenue.

Provide technical support for POS hardware, software, and networking (especially Oracle Simphony); configure and fulfill hardware orders; track inventory and RMAs; perform POS data entry, ticket routing, and documentation; escalate complex merchant issues.

The Fraud Reporting Analyst develops processes to analyze fraud-related data, identifies trends, and communicates insights to enhance fraud detection and operational performance.

The Manager of BSA/AML Operations leads alert review and investigations, ensuring compliance with BSA/AML policies and regulations, while overseeing a team of analysts in various financial operations.

The Manager, Monitoring Coverage & Analytics leads assessments of transaction monitoring effectiveness, partners with analytics and operations teams, and supports regulatory readiness. Responsibilities include optimizing monitoring rules, analyzing metrics, and documenting findings for compliance.