Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Leads strategy and special projects for Operations, focusing on scalable systems, workflows, tooling, fulfillment, logistics, inventory, automation, data architecture, and reporting. Coordinates cross-functional teams across Operations, CX, Finance, Marketing, and Product; develops roadmaps, improves processes, validates implementations, and creates SOPs. The role requires hands-on execution, analytical problem-solving, ERP and operational technology experience, and the ability to drive complex initiatives in a fast-growing e-commerce environment.

Design end-to-end, customer-facing product experiences in partnership with Product and Engineering. Own flows, pages, and feature areas from concept through polished execution; contribute to and apply the design system; participate in discovery and user research; iterate based on feedback and data; communicate design rationale to cross-functional partners; and reliably deliver high-quality work on time.

Lead and mentor a distributed infrastructure team to maintain and scale Airship's GCP cloud environment. Drive CI/CD, observability, automation, cost optimization, security, incident response, and infrastructure projects while collaborating cross-functionally and participating in hiring.

Sell and grow 360 Finance by Modernize Home Services accounts through outbound prospecting and consultative sales. Support customer launches and underwriting, advise contractors on best practices using business metrics, collaborate cross-functionally, test platform and marketing initiatives, and provide feedback to leadership to improve products and processes.

Serve as primary customer contact and liaison, manage and process orders, resolve issues, monitor accounts for growth, maintain contract knowledge, and collaborate with internal teams to deliver exceptional service.

Forecasts call volumes, handle times, and service metrics; develops staff schedules; analyzes workforce and performance data; prepares reports; monitors real-time call and agent activity; performs ad hoc and operational analyses; and communicates recommendations to management regarding staffing, scheduling, service levels, and operational initiatives.

In this role, you'll own enterprise sales, manage key accounts, build relationships, close deals, and collaborate across teams to meet sales objectives.

Coordinates driver onboarding from pre-employment screening through orientation and hire. Verifies DOT drug screens, physical examinations, CDL endorsements, restrictions, MVRs, licenses, I-9 forms, new-hire paperwork, and FMCSA Clearinghouse queries. Maintains accurate, audit-ready documentation, tracks follow-ups, supports drivers through online orientation, and ensures compliance with company policies and DOT regulations.

Own commercial strategy and sales for a portfolio of existing B2B customers. Develop account plans, expand solution adoption, build senior stakeholder relationships, lead commercial negotiations, identify whitespace opportunities, and drive revenue growth, retention, and account expansion in collaboration with Customer Success, Product, and Marketing.

Own sourcing, negotiating, and scaling strategic partnerships with Private Equity firms to drive portfolio adoption and revenue. Manage full partner lifecycle from onboarding and enablement to co-marketing, portfolio activation, and reporting. Collaborate cross-functionally (Sales, CS, Product, Marketing) to build playbooks, run joint campaigns, and track partner-sourced pipeline and impact.