Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Manage day-to-day client communications and operational coordination across US and international workstreams. QA deliverables, synthesize weekly status and risks, maintain ClickUp and documentation, support priority management across a ~10-person account, and flag cross-market implications to enable strategic client leadership.

Build and productionize LLM-backed agents and workflows: create eval harnesses, observability, provenance and human-review surfaces, extend agent capabilities (web/CMS, OAuth), implement pipeline orchestration, and ship scoring/ranking models and reusable modules to scale across clients.

Design and build scalable, cloud-first distributed systems in Go. Own architecture decisions, mentor engineers, implement microservice patterns, ensure testability and maintainability, diagnose complex production issues, and collaborate with SRE to automate and improve reliability.

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.

Full-cycle mid-market account executive responsible for prospecting and qualifying inbound leads, conducting discovery, negotiating deals, onboarding new eCommerce/DTC clients, and scaling accounts. Maintain pipeline, forecast progress, and collaborate with marketing, data science, operations, and client success to drive performance-marketing customer acquisition.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Lead or co-lead intellectual property damages engagements: perform research, financial and economic modeling, analyze statements and documents, draft expert reports, manage client relationships, mentor team members, and support business development while integrating AI tools into workflows.

Lead and scale Customer Success across North America for Kainos' Workday products. Drive retention, adoption, value realization, and GRR through structured success planning, executive engagement, and renewal readiness. Build and develop a distributed CSM team, implement playbooks and health frameworks, leverage data and AI-enabled automation to prioritize actions, and partner cross-functionally to improve reporting, forecasting, and customer advocacy.

Oversee payroll processing, taxes, and labor-law compliance; develop and enforce HR policies; manage performance, compensation, benefits, training, employee engagement, records, and regulatory reporting.

Own and execute core HR processes across the employee lifecycle for a fast-growing, remote-first company. Provide day-to-day employee support, coordinate onboarding/offboarding, administer benefits and payroll (bi-weekly and 401(k)), assist performance review logistics, and maintain compliance (I-9s, state registrations, leave paperwork).