Top Tech Jobs & Startup Jobs in Providence, RI

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Support marketing operations by maintaining CRM and marketing automation data hygiene, documenting processes, monitoring database health, compiling data from multiple sources, and creating reports and dashboards to inform marketing decisions.

Drive regional business development for cybersecurity solutions (Ransomware, Zero Trust, Cloud, IAM). Source and qualify prospects, manage pipeline and forecasting, enable Account Executives, coordinate with marketing, earn relevant sales/technical certifications, and support sales enablement activities. Up to 25% travel.

Lead local execution of portfolio strategy across a designated geography and on-premise channel, partnering with distributors and internal teams to drive sales, pricing compliance, and brand standards. Use data and analytics to identify growth opportunities, manage key accounts, track forecasts, oversee POS logistics and budgets, and deliver monthly performance updates.

Lead product operations by managing vendor implementations, driving cross-functional projects, building operational systems and tooling, and supporting the CPO. Own vendor relationships, coordinate Engineering/Clinical Operations, use AI tools for productivity, and improve product organization infrastructure to scale.

Lead an AI-first product area end-to-end: define roadmap, engage customers, translate needs into initiatives, measure KPIs, prototype with AI, align cross-functional teams, mentor product staff, and drive adoption, retention, and revenue in a SaaS environment.

Develop and convey brand messaging, build awareness, create sales presentations, analyze market and competitive information, produce reports, and support marketing events and conferences for a B2B SaaS company.

Lead day-to-day accounting, close processes, financial reporting, reconciliations, AR/AP, cash management, budgeting/forecasting, audits, intercompany accounting, internal controls, and a multi-location clinic finance team while improving systems and automation.

Manage and coach an Enterprise account executive team to hit team quota. Oversee pipeline, forecasting, hiring, training, and deal support. Drive sales processes, forecast accuracy, pipeline generation, and team skill development using CRM and sales tools while participating in strategy and closing deals as needed.

Drive expansion revenue within existing SMB and Mid-Market accounts by identifying and closing cross-sell and upsell opportunities. Build and manage an expansion pipeline, prospect into accounts, forecast bookings, and collaborate with Customer Success and cross-functional teams to increase customer lifetime value and meet revenue targets.

Manage onboarding, escalations, training, renewals, and high-volume customer cases for SMB accounts in a pooled/team model. Use Salesforce and automation tools to prioritize tasks, mitigate risk, drive adoption and retention, collaborate cross-functionally, and contribute process improvements to support GRR/NRR goals and customer satisfaction.

Lead administrative project support: manage documents, schedule and run meetings, track action items and deliverables, set up collaboration platforms (SharePoint/MS Teams), create workflows, prepare presentations, develop onboarding and H&S documentation, mentor team members, and audit records to ensure accuracy.

The Senior Engineer will deliver environmental engineering solutions focused on thickening and dewatering, conduct analyses, design systems, and mentor junior staff.

Maintain and improve marketing systems, content libraries, and data quality to support business development and proposals. Assist system upgrades, data governance, process improvements, competitor research, and proposal document preparation. Collaborate with cross-functional teams, support testing and configuration, and help communicate strategic messaging. Build proficiency in content management, marketing systems, and proposal support.

Handle escalated inbound calls and provider communications, research payer systems for refund/claim questions, log and return voicemails, monitor email/chats, escalate issues, meet quality/productivity standards, and comply with HIPAA.

Prepare, review, and track outgoing audit letters; maintain Excel logs; respond to provider chats and emails; make outbound calls to verify contact details and portal use; escalate and report system/workflow issues; comply with HIPAA and meet quality and productivity standards to support the audit process.

Senior Business Analyst for insurance data and systems: elicit and document business/functional requirements, create BRDs/FRDs and user stories, perform SQL-based data analysis and source-to-target mappings, support testing (SIT/UAT), collaborate with stakeholders, data engineers, QA and delivery teams across end-to-end Agile project lifecycle.

Lead development of orthomosaic tile imagery products for FireSat and SBEM: design and implement scalable mosaicking, orthorectification, and radiometric normalization algorithms; write production-ready code; author technical and customer-facing documentation; validate scientific quality; engage stakeholders and act as product owner for SBEM granule product; collaborate with engineers and scientists.

Lead radiometric calibration and image processing for multispectral infrared instruments, commission FireSat satellites, and develop/execute SBEM calibration plans. Implement production-ready pipelines, perform R&D to improve calibration, write production-quality code, and collaborate cross-functionally to maintain operational remote sensing data products and services.