Top Tech Jobs & Startup Jobs in Providence, RI

Owns retention analytics for a new Loyalty & Retention organization, including churn definitions, survival analysis, forecasting, experimentation, acquisition attribution, satisfaction analysis, payment recovery, and save-desk performance. The role builds reporting and predictive models from scratch, partners with BI and actuarial teams, influences cross-functional decisions, and presents retention findings and forecasts to executives.

Lead investigations into mechanical failures across industrial, commercial, and residential sites, perform field exams and catastrophe response, prepare technical reports, provide expert testimony, manage multidisciplinary teams, research failure modes and codes, recommend repairs/remediation, and maintain client relationships. Requires travel, onsite work in adverse conditions, PE licensure, and strong communication and project management skills.

Outside territory sales role selling Varsity apparel and products to all-star gyms and organizations across New York and New England. Build relationships, run consultations and design sessions, manage sales cycles and forecasts, meet sales goals, coordinate with events team, handle order administration, and provide customer service while traveling within the territory.

Prepare, update, and quality-check 2D and 3D AutoCAD drawings and as-built documentation for NOAA vessels. Manage drawing records, version control, and upload metadata to AODocs. Coordinate with engineers and field teams to incorporate redlines, ensure compliance with federal/agency CAD standards, and maintain fleet drawing indices and technical manuals.

Lead UX strategy and design standards across Kids2's global digital ecosystem. Develop user journeys, IA, wireframes, and prototypes; champion usability, accessibility (WCAG), and analytics-driven optimization. Partner with Marketing, eCommerce, IT, and Development to deliver responsive, mobile-first web and campaign experiences. Manage and mentor the Senior Digital Designer, establish design systems, and present UX recommendations to leadership to support direct-to-consumer growth.

Lead Espresa's consultant and broker channel efforts by shaping channel strategy, building senior relationships with benefits consultants and brokers, supporting go-to-market alignment with Sales/Marketing/Product/Client Success, driving channel-influenced pipeline and revenue, and representing the company at education sessions and industry events. Serve as a trusted partner to expand market presence and influence revenue through strategic alliances.

The Customer Success Analyst will implement customer requirements, manage onboarding, drive time to value, support client issues, and assist with QA testing.

Sell Sleep Number products by discovering customer sleep needs, explaining benefits and promotions, nurturing prospects via outbound calls, maintaining a polished showroom, and participating in sales training to meet and exceed individual and team sales goals.

Supervise workers' compensation claims staff to ensure proper claim handling and documentation. Assign and oversee caseloads, set reserves, authorize settlements, train and mentor staff, analyze portfolio trends, manage account service issues, implement QA and performance management, ensure legal and policy compliance, and support departmental goals.

Provide remote and on-site troubleshooting, root cause analysis, and repair for networks, systems, connectivity, and applications. Monitor systems, perform tests, work with customers and IT personnel, and support installations, upgrades, and workflows.