Top Tech Jobs & Startup Jobs in Providence, RI

Own the support queue, diagnose and reproduce customer issues, drive to root causes, submit bug-fix PRs, and act as the technical voice of customers to engineering to ensure product success.

Lead customer analytics to inform acquisition, retention, and reactivation. Build segments, maintain BI dashboards, track marketing KPIs and A/B tests, and partner with cross-functional teams to translate insights into marketing and product strategies.

Lead end-to-end partnership sales to identify, negotiate, and implement strategic healthcare partnerships. Build pipeline through outbound prospecting and events, develop proposals and financial models, manage commercials and contracts, coordinate cross-functional implementation, forecast pipeline, and drive partner growth and retention while ensuring regulatory and operational compliance.

Own and execute the contractor-facing roadmap for 360Finance. Lead product discovery, PRDs, A/B testing, analytics instrumentation (Heap), AI prototyping, and cross-functional delivery to increase contractor adoption and signed finance documents.

Serve as the link between commercial strategy and field execution across North America. Work with sales and marketing to translate strategy into actionable plans, drive CRM and commercial tool adoption, support territory and account planning, coach field teams, activate customer-facing programs, and bring field insights to cross-functional teams to improve commercial performance and revenue growth.

Manage special-handling past-due commercial accounts including disputes, fraud, and bankruptcy. Investigate cases end-to-end, communicate with merchants and partners, log bank-compliant documentation, prepare collection notices, and keep accounts audit-ready while supporting broader collections tasks.

Manage a book of laundromat accounts, drive product adoption and revenue through upsells and feature implementation, conduct lifecycle check-ins, support onboarding handoffs, funnel client feedback to product, and collaborate cross-functionally to ensure customers transact via the Cents POS platform.

Manage and grow a portfolio of publisher partners within the companys real-time performance acquisition platform. Analyze performance data, recommend optimizations, build executive relationships, coordinate cross-functional teams, coach partners on self-service, and drive strategic initiatives to increase clicks, calls, and leads. Occasional travel (~10%) and potential team leadership responsibilities.

Design and deliver secure compute hardware for post-quantum cryptography and orbital/terrestrial systems. Own power, thermal, enclosure, and bus architecture design; collaborate with software, security, and systems teams; support FPGA integration, manufacturability, reliability, and environment-specific constraints (radiation, vibration, thermal-vacuum). Deliver iterative hardware releases on aggressive timelines.

Serve as the firms independent PPLI counsel: evaluate suitability and tax economics, design ownership and trust structures, review offering and carrier documents, conduct independent carrier and product diligence, coordinate multidisciplinary implementation, and develop firm templates and training to scale PPLI capabilities.