Company Overview
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Modernize Home Services is seeking an experienced Product Manager to support strategic initiatives that accelerate the roadmap for our 360Finance product — the platform that empowers contractors to offer point-of-sale financing to homeowners, and helps homeowners get funded smoothly as they vet contractors and plan their project. This role will help shape the capabilities, reach, and impact of 360Finance for the contractor (B2B) audience. You'll serve as a critical bridge between the contractor experience, lender experience, product management, engineering, and operations, owning what drives the product's success and turning it into action. You'll work closely with subject matter experts across the business to deeply understand the product landscape, validate assumptions through product discovery and testing, and translate insights into clear, actionable priorities. This is an ideal fit for a builder who pairs bold product vision with relentless execution. You're proactive by nature, able to construct a strong roadmap from the ground up with a sharp eye toward market opportunity, and unafraid to think and act big to drive real, platform-level growth. You're also fluent in both the lender and contractor sides of the financing space, bringing genuine competitive and market research chops to the table.
Responsibilities
- Product Strategy and Vision
- Build and own the contractor-experience roadmap for 360Finance, translating company objectives — including increasing documents signed and contractor adoption — into actionable, KPI-driven priorities.
- Bring deep fluency in the financing space from both the contractor and lender sides, grounded in strong competitor and market research.
- Define clear success metrics for contractor engagement and hold the team accountable to outcomes, not just output.
- Product Execution
- Lead product initiatives across the full contractor journey — from onboarding through point-of-sale financing and document signing.
- Craft clear, comprehensive PRDs that communicate requirements, acceptance criteria, and technical needs in ways that enable swift and seamless engineering execution.
- Partner closely with product, engineering, design, and account management to ship high-quality product improvements reliably and on time.
- Drive adoption and stickiness of 360Finance among contractors by identifying and removing UX friction and bugs, and having direct conversations with contractor clients about how the product is performing against their business goals.
- Testing and Experimentation
- Design and execute rigorous A/B tests and controlled experiments to validate hypotheses about what's driving or blocking documents signed.
- Analyze results with precision, making sharp, data-informed decisions on what to scale, optimize, or cut.
- Maintain an agile “ship-and-learn” mentality — moving with speed while holding a clear bar for product quality — with the ability to quickly redirect and pivot from underperforming experiments.
- AI-Powered Solutions
- Leverage AI tools and platforms to automate workflows across the contractor experience and operations to drive efficiency and speed.
- Prototype and test product concepts using AI tools (Claude, Cursor, etc.) to rapidly validate ideas and communicate vision to cross-functional teams.
- Product Analytics and Insights
- Stand up and own Heap metrics and engagement dashboards for the contractor experience that give business stakeholders meaningful, frequent visibility into the product's performance and impact across the client base.
- Use data to inform roadmap prioritization and pinpoint exactly where UX issues are costing documents signed.
- Command stakeholder conversations with sharp reporting of results and insights, paired with clear, actionable next steps that get teams moving fast on learnings.
- Cross-Functional Leadership and Communication
- Serve as the bridge across product, engineering, operations, and client experience — rallying stakeholders around a clear plan, even when priorities compete, to drive real, meaningful change.
- Communicate roadmap strategy and hard tradeoffs to executives and stakeholders with enough clarity and precision that people trust it and act on it.
- Remove blockers and keep complex workflows, timelines, and dependencies organized with discipline, so teams stay aligned and moving forward.
• Demonstrated experience improving a weak or underdeveloped UX — diagnosing root causes, prioritizing fixes, and shipping measurable improvements.
• Roadmap-building expertise; demonstrated ability to turn ambiguous, multi-layered problems into clear, actionable priorities.
• Highly competent in competitive and market research, with fluency in both the consumer and business/customer sides of a product.
• Proven ability to design, execute, and analyze A/B tests and data-driven experiments to inform product decisions.
• Experience building analytics instrumentation and dashboards essentially from scratch (Heap or similar) in a low-visibility environment.
• Strong analytical and strategic thinking skills; comfortable making decisions with imperfect data.
• Excellent communicator who can align and activate cross-functional teams, as well as clearly articulate roadmap strategy, progress, and tradeoffs.
• Confident speaking directly with contractor clients about product performance and its impact on their business.
• Experience in agile or fast-paced environments with the judgment to balance speed of execution against product quality.
• Hands-on proficiency with AI tools to both build AI-powered features into products and create automation workflows that accelerate day-to-day productivity.
• A self-starter who takes ownership without waiting to be asked, and manages up effectively with leadership.
Preferred
• Experience in fintech, lending, or financing products.
• Experience in home services, contractor-facing platforms, or B2B marketplace products.
• Proficiency with product analytics tools like Heap and Growthbook.
• Hands-on experience building PRDs and technical specifications for engineering teams.
• Familiarity with Claude AI or similar AI tools for rapid prototyping and product validation.
Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.
Skills Required
- 4+ years of product management experience managing multiple products or features simultaneously.
- Experience diagnosing and improving underdeveloped UX, shipping measurable improvements.
- Ability to build roadmaps and turn ambiguous, multi-layered problems into actionable priorities.
- Strong competitive and market research skills across consumer and B2B sides.
- Proven ability to design, execute, and analyze A/B tests and data-driven experiments.
- Experience building analytics instrumentation and dashboards from scratch (Heap or similar).
- Strong analytical and strategic thinking; comfortable making decisions with imperfect data.
- Excellent cross-functional communication and stakeholder alignment skills.
- Experience speaking directly with contractor clients about product performance and business impact.
- Experience in agile or fast-paced environments with judgment balancing speed and product quality.
- Hands-on proficiency with AI tools to build AI-powered features and automation workflows.
- Self-starter who takes ownership and manages up effectively.
- Experience in fintech, lending, or financing products.
- Experience in home services, contractor-facing platforms, or B2B marketplace products.
- Proficiency with product analytics tools like Growthbook.
- Hands-on experience building PRDs and technical specifications for engineering teams.
- Familiarity with Claude AI or similar AI tools for rapid prototyping and validation.
What We Do
For more than 15 years, Modernize has been a leader in the home improvement and services industry, connecting homeowners with contractors and other home services professionals. Modernize operates in more than 15 high-value, high-consideration home segments, including new and replacement windows, solar installation, roofing, heating and air conditioning, siding, bathrooms and kitchens, new and replacement gutters, home security, and others. The business brings a network of more than 1,000 contractors and professionals across all segments, offering broad geographical coverage and choice for homeowners. Modernize is owned and operated by QuinStreet, Inc. (Nasdaq: QNST), a leader in providing performance marketplace technologies and services to the financial services and home services industries. QuinStreet is a pioneer in delivering online marketplace solutions to match searchers with brands in digital media. The company is committed to providing consumers with the information and tools they need to research, find and select the products and brands that meet their needs.
Why Work With Us
We aren’t just in the business of building homes. We’re in the business of building careers. Modernize Home Services, believes in the professional and personal growth of each employee at every career stage. We offer role-specific improvement tools and resources needed to succeed in your current role, and the role you aspire to take on tomorrow.
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