Top Tech Jobs & Startup Jobs in Providence, RI

Build and scale Pulse’s technology partner ecosystem by recruiting and signing partners, structuring integrations and commercial agreements, developing joint go-to-market and co-sell programs, and driving partner-sourced pipeline, revenue, and API usage. The role also manages partner onboarding, enablement, deal attribution, forecasting, technical validation, and feedback to product and engineering teams.

Own new business sales across a territory of large law firms, managing the full B2B SaaS sales cycle from pipeline generation through close and customer handoff. Responsibilities include account strategy, outbound prospecting, stakeholder mapping, discovery, demos, trials, procurement and security navigation, negotiation, forecasting in HubSpot, and collaboration with Customer Success. The role also contributes to improving the sales playbook and requires consultative selling across complex, multi-stakeholder deals.

Leads a regional team selling autonomous drones and AI solutions to public safety agencies. Responsibilities include recruiting, onboarding, coaching, retention, territory and quota design, forecast management, channel strategy, executive sponsorship of major deals, and cross-functional collaboration. The role requires developing sellers, enforcing MEDDPICC and AI-enabled workflows, improving pipeline discipline, and representing customer and competitive insights. It is remote across the Western and Central U.S. with travel of at least 50%.

Leads full-cycle technical recruiting searches for software engineering roles, partnering with founders and engineering leaders from role definition through closing. Responsibilities include sourcing, candidate assessment, outreach, interview and offer guidance, pipeline management in Greenhouse, client recommendations, and improving recruiting playbooks with AI tools. The role requires strong technical recruiting judgment, multi-search organization, and clear communication with candidates and clients.

Maintains general ledger integrity and supports month-, quarter-, and year-end close. Prepares journal entries, reconciliations, financial packages, audit workpapers, and transaction-cycle accounting across AP, AR, revenue, expenses, fixed assets, debt, leases, inventory, and CIP. Supports Galleon asset accounting, ASC compliance, internal controls, ERP improvements, and cross-functional finance partnerships. Identifies process automation opportunities and provides accounting guidance in a high-growth environment.

The Senior SDET develops and maintains regression automation, performs manual and automated testing across smoke, integration, performance, and regression scenarios, and documents defects and test results. The role collaborates with product and customer-facing teams throughout the SDLC, contributes to planning and quality processes, maintains GitHub automation repositories, identifies quality risks, and participates in on-call support.

Leads the customer support organization across phone, chat, email, and AI-assisted channels. Owns customer satisfaction, quality assurance, operational efficiency, staffing, forecasting, escalation processes, training, career paths, and leadership development. Partners with Product, Engineering, Customer Success, Sales, and Operations to improve resolution quality, reduce contact volume, address root causes, and scale support. Reports performance and strategic recommendations to executive leadership while driving a multi-year support roadmap.

Manages the customer care call quality monitoring program across multiple teams. Maintains quality standards, scoring configurations, dashboards, and reporting; analyzes contact trends and customer insights; partners with managers to improve coaching and performance; administers the quality management platform; develops training and support materials; and collaborates with customer experience and technology teams to improve customer interactions.

Build core banking activation experiences for administrators and customers by developing streamlined user flows, robust APIs, and third-party integrations. Design and implement scalable microservices using domain-driven design, emphasizing clean, tested, documented code, error handling, logging, and performance. Contribute to system architecture, advocate for technical decisions, review code, and provide technical guidance to teammates in an Agile Scrum environment.

Owns analytical projects across customer onboarding, transaction behavior, and platform operations. Designs dashboards, KPI frameworks, reporting workflows, and data pipelines while delivering actionable insights. Partners with Engineering, Product, Payment Operations, Compliance, and Finance; mentors colleagues; manages project scope and priorities; resolves ambiguity; and drives cross-functional alignment. Requires advanced SQL and data modeling skills, BI tool experience, analytical scripting familiarity, FinTech domain knowledge, and 4+ years of analytics experience.