Top Product Management Jobs

Own the Toast Delivery Services product roadmap, improving dispatch, order tracking, exception handling, refunds, and AI-assisted delivery operations. Partner with Guest, POS, Order Management, AI teams, restaurants, couriers, and external integration partners to deliver measurable outcomes for operators and guests. Shape real-time delivery experiences, proactive alerts, capacity matching, and trusted automation for restaurant delivery.

Own growth initiatives across Toast’s Guest products, beginning with onboarding and activation. Build tools that capture restaurant context, reduce human dependency, accelerate time-to-value, and drive campaign adoption and retention. Partner cross-functionally with engineering, design, operations, onboarding, and product teams to identify high-impact opportunities, instrument funnels, and run experiments. The role involves AI-native product development using agents, LLMs, and structured knowledge stores.

Own the vision and strategy for Toast’s computer vision products across enterprise drive-thru operations. Lead zero-to-one discovery, prototyping, pilots, commercialization, and scaling of AI and hardware-enabled solutions. Define roadmaps, evaluate technology and vendor strategies, conduct customer research, and align Engineering, Design, Hardware, Sales, Legal, and other teams. Drive product adoption, customer value, and enterprise growth while balancing technical performance, scalability, cost, and operational complexity.

Lead the strategic vision, architecture, development, security, upgrades, and lifecycle management of Toast’s ServiceNow platform supporting over 7,000 users. Manage technical roadmaps, integrations, automation, AI capabilities, performance, and technical debt while translating business needs into scalable solutions. Lead and mentor an engineering team, oversee ServiceNow modules and workflows, manage stakeholder priorities, and enforce platform best practices, service levels, and security standards.

Lead international product strategy and execution across upmarket expansion, integration partnerships, and payment pricing capabilities. Manage product roadmaps, enterprise commitments, customer and partner input, and cross-functional alignment across engineering, GTM, legal, finance, risk, and operations. Hire and develop a globally distributed product management team, represent international customer needs to executives, and promote AI-enabled product development.

The Senior Product Manager will own the strategy and execution of Toast's configuration platform, collaborating with engineering, design, and customer teams to enhance the user experience and support diverse business needs.