Top Customer Success Jobs in Portland, OR
Manage delinquent accounts, negotiate payoffs, work cross-functionally, track portfolio performance, assist with process improvements for Toast Capital Collections.
Senior Customer Success Manager at Motorola Solutions, responsible for maximizing usage, value, and product satisfaction for Public Safety clients nationwide. Collaborates with customers to ensure desired outcomes are achieved, identifies opportunities for improvement, and drives regional strategies. Cultivates strong customer relationships, builds trust, and delivers consistent follow-through. Translates public safety best practices into recommendations for agency contacts.
The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.
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Provide quality and timely customer service to field and home office staff on benefits, compensation, and sales reporting. Handle routine inquiries, escalate calls as needed, and coordinate problem resolution. Adhere to phone schedules, give and receive feedback, and contribute to a positive environment. Requires high school diploma and at least two years of work experience in math calculations and data input, including call center or customer service experience in a financial services environment.
Collaborate with stakeholders to ensure compliance with government projects, maintain government portals, evaluate workforce compliance, produce accurate reports, administer payroll software, maintain purchase invoices, draft regulatory documentation, and manage compliance requirements.
As an Engagement Specialist at Mainstay, you will implement features that help partners and end users on the Engagement Platform. Responsibilities include planning learner communications, analyzing platform performance, and supporting customer growth. Requires at least two years of higher-education experience and strong communication skills.
As a Growth Customer Advocate at Atlassian, responsible for providing exceptional customer engagement, driving revenue growth through upselling and cross-selling, assisting customers in building a compelling business case, and capturing customer insights to optimize product and marketing strategies. Requires 3+ years of experience in business-to-business sales environment and a customer-centric mindset.
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
As a Sr Partner Success Specialist in ITOM at ServiceNow, you will serve as a trusted advisor to ServiceNow partners, drive growth strategies, ensure partners have necessary assets and training, conduct practice building sessions, and provide insights on ITOM practices. Must have 5+ years of experience in managing sales and delivery practices in the ITOM space.
Serve as a trusted advisor to ServiceNow partners, drive Practice growth strategies, collaborate with teams to support partner go-to-market efforts, maintain key metrics, support escalations, and be a thought leader in the ITOM space.
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.
Top Companies in Portland, OR Hiring Customer Success Roles
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