Top Customer Success & Experience Jobs in Portland, OR

Lead and develop a team focused on customer growth and retention across the Americas, utilizing strategic insights and various sales technologies for optimization and expansion.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Account Director will lead revenue growth through customer renewals, upsells, and expansions, while collaborating with the sales and success teams to retain and grow ARR.

The Senior Business Consultant will activate enterprise clients using the Quantum Metric platform, delivering training, insights, and ongoing support to achieve digital goals.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead and develop a team of Account Managers, focusing on upselling AI capabilities and enhancing customer experiences. Drive sales strategy and collaborate cross-functionally to achieve revenue goals and customer retention.

Manage and grow relationships with technology partners, coordinate go-to-market initiatives, support integration adoption, and track partner performance metrics.

The Sales Enablement Manager will connect Marketing and Sales teams, develop sales training programs and resources, and manage the SDR team to enhance sales effectiveness.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As an Account Manager, you will manage provider relationships, ensure compliance with regulations, drive outreach programs, and optimize healthcare practices to enhance provider performance.