Top Customer Support Jobs in Portland, OR

Provides bilingual Spanish-English client intake, screening, check-in, scheduling, interpretation, referrals, and site-flow support at a temporary community tax program. Responds to inquiries, supports volunteer tax preparers, handles data entry confidentially, maintains an orderly site, and assists with other tax-site operations. Requires in-person work, flexible Wednesday-through-Sunday availability, and travel among Portland-area tax sites as needed.

Provides phone, email, and live chat support to deliver exceptional fan experiences. Answers product questions, assists with orders, returns, exchanges, and warranty claims, offers technical guidance, identifies revenue opportunities, resolves complex situations empathetically, and suggests process improvements. The role requires strong communication, organization, problem-solving, product knowledge, and flexibility in a remote, fast-paced environment.

Supports commercial banking clients with account servicing, maintenance, treasury management products, ACH, wires, Positive Pay, and related banking services. Researches and resolves client inquiries, partners with Relationship Managers and internal teams, manages competing priorities, supports process improvements, and maintains regulatory and compliance standards while delivering strong customer service.

Provides administrative and customer support for major accounts and the inside sales team. Responsibilities include customer onboarding, order and service documentation, account maintenance, inbound phone and email support, CRM and spreadsheet updates, cross-functional coordination, reporting, issue troubleshooting, and escalation. The role requires strong organization, communication, accuracy, multitasking, and proficiency with Microsoft Office.

Leads the customer service function supporting business customers and supply chain operations. Oversees a customer service team, manages order exceptions, resolves fulfillment and delivery issues, monitors service KPIs, improves workflows and system utilization, and coordinates with sales, manufacturing, logistics, distribution, procurement, and planning. Provides leadership, coaching, performance management, business continuity support, and customer communication during operational disruptions.

Provides navigation and customer support to in-home care providers regarding training, health plans, benefits, enrollment, renewals, and stipends. Resolves issues through phone, email, text, virtual, and in-person channels; manages Salesforce cases; supports partner escalations; facilitates health plan enrollments; coordinates interpretation services; and handles confidential health information in compliance with HIPAA and HITECH. Participates in community meetings, collects participant stories, and supports Carewell program communications.

Provides customer-facing parking support during events, assists guests with parking technology enrollment, answers questions, patrols facilities, issues violations, documents activity using mobile devices, maintains garage cleanliness, reports hazards, and performs basic vehicle upkeep. Requires reliable service, communication, technology skills, physical stamina, and availability for evening and weekend shifts.

Provides domestic customer and sales team support for dental equipment, furniture, and digitally connected products. Troubleshoots technical issues by phone and email, researches and escalates defects, processes orders, generates quotes, configures products, explains policies, and follows up to ensure resolution. The role requires strong customer service, communication, organization, and problem-solving skills, with preferred experience in mechanical and technical troubleshooting.

Manage and coach a team of 10+ fraud and dispute agents, monitor daily workloads and performance, enforce regulatory compliance (FDCPA, Reg Z), implement policies, conduct quality and telephone monitoring, hire and evaluate staff, and coordinate with law enforcement on fraud claims.

Provides initial support and care for sponsors and donors, manages sponsor accounts and recurring pledges, processes correspondence, onboards sponsors, and supports seasonal projects and fundraising events. Responsibilities include managing partner communications, monthly statements, annual letters, photos, pledge setup, campaign support, procedure updates, and occasional weekend work. The role collaborates with U.S. and Rwandan staff and requires strong communication, organization, computer, and basic mathematical skills.