Top Customer Support Jobs in Portland, OR

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The GCCS Quality Monitor trains and monitors GCCS Agents, audits calls, conducts coaching sessions, and maintains training materials to ensure agent efficacy.

The Supervisor, Client Service Quality oversees client support for commercial accounts by managing staff, ensuring accuracy in transaction records, and maintaining strong client relationships across North America.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Customer Complaint Coordinator manages returned merchandise authorizations, documents customer complaints, maintains records, and ensures product quality through rework and inspection.

The Claims Processor handles customer service and processes routine health and welfare claims according to guidelines, while ensuring adherence to company policies and regulatory standards.

The role includes providing customer service, driving sales, maintaining studio cleanliness, and assisting management with operational tasks and special projects.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

The Customer Support Director manages the call center, leads agents, establishes objectives, analyzes performance data and ensures high customer satisfaction in Bitcoin products.

The Senior Escalation & Incident Manager at Docker will oversee complex customer issues, manage escalations, mentor teams, and enhance processes to improve incident management and communication with engineering.