Top Customer Support Jobs in Portland, OR

Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

Intern will assist the Customer Support team in streamlining the badging process by documenting procedures and enhancing communications. Responsibilities include learning the process, establishing documentation, and handling assigned duties.

As a Scheduling Specialist, you will schedule patient appointments, manage calls, enter patient data, and verify insurance details while maintaining a positive interaction with patients and referring professionals.

The Billing Assistant will manage client billing subscriptions, process cancellations, and provide customer support for invoicing inquiries and record updates.

The Head of Care Services is responsible for leading and scaling a multidisciplinary care team, ensuring high-quality patient care and operational efficiency, while developing strategies for service delivery and team performance.

The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.

Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.