Top Operations & Support Jobs in Portland, OR

Serve as first point of contact via phone, chat, email, and portal to troubleshoot and resolve customer issues. Maintain case records, prioritize by SLA/severity, identify workarounds, and meet monthly customer satisfaction goals.

Provide operational and administrative support for clinical applications (Imaging, PCS, Ultrasound), handle incoming requests, manage onboarding/offboarding, maintain processes and metrics, support customer communications, and drive improvements in operations and customer experience.

Support internal operations and people teams by managing system and data integrity, provisioning user accounts, coordinating onboarding and training, maintaining LMS content and branding consistency, documenting processes, and supporting ad hoc operational projects to improve efficiency.

Lead strategic allocation and optimization of internal talent across technical, PM, engineering, and operations teams. Maintain skills inventory, forecast demand, champion internal mobility, manage vendor/contractor relationships, produce utilization and forecasting reports, and advise leadership on resourcing decisions and cost optimization.

Perform high-volume document digitization using professional scanners and imaging software. Prepare, sort, and scan physical files; remove staples and reassemble documents; perform indexing and quality control; maintain production tracking, documentation, and workplace organization to ensure accuracy and data integrity.

Prepare, sort, and de-staple physical records; operate scanning equipment to produce high-quality digital images; follow production procedures and tracking documentation; maintain a clean, secure imaging environment; meet production rates and quality standards; lift and move boxes up to 40 lbs and work overtime or weekends as needed.

Provide Tier 2/3 IT support and escalations, architect and automate internal IT systems (especially macOS), manage MDM/RMM and identity systems, handle procurement and asset management, document processes, and optimize IT operations using scripting and AI-driven automation.

As a Clinical Project Manager II, you will oversee execution and delivery of clinical studies, manage vendor activities, and track project progress, focusing on oncology and hematology trials.

Lead pricing operations for C&I and residential deals: own intake and resolution of non-standard pricing requests, coordinate Sales/Finance/Legal/Operations, improve pricing infrastructure, capture deal knowledge, and manage a two-person team while providing C&I solar and O&M market expertise.

Serve as Sentral's internal Yardi platform expert: triage and resolve Yardi support tickets, train users, manage user access and departments, configure new assets and marketing, build custom reports, and execute property decommissioning. Act as primary liaison with Yardi vendor support and collaborate with transitions, operations, and finance to ensure accurate platform operation across the portfolio.

Manage SSP partner operations: submit domains, validate placement IDs, configure inventory, implement blocklists, troubleshoot bidder performance, analyze SSP data, audit ads.txt and partner setups, and produce operational documentation while coordinating cross-functionally to optimize revenue and compliance.

Manage publisher support by troubleshooting ad issues, implementing products and demand, optimizing placements and settings, and trafficking direct or PMP campaigns as needed. Coordinate with Yield, Customer Success, Onboarding, Revenue Ops, and Engineering to improve publisher revenue and resolve technical or delivery issues.