Top Tech Jobs & Startup Jobs in Portland, OR

Serve as primary contact for strategic law firm clients to drive adoption, retention, and expansion. Lead QBRs, success planning, and cross-functional issue resolution. Provide guidance on billing, reporting, integrations, and document automation. Identify upsell opportunities, mentor a small team of Client Success Managers, and contribute to Client Success playbooks and scalable engagement programs.

Lead and facilitate live global onboarding and manager-enablement sessions, design content using adult-learning principles (AGES), coordinate logistics across regions, measure learning impact, iterate programs, and use AI tools to create and personalize learning.

Lead and scale HYPR's Customer Success organization to drive post-sales deployments, retention, expansion, onboarding efficiency, product adoption, and customer satisfaction. Partner with Sales, Support, Product, and Engineering to resolve issues, capture customer feedback, and turn customers into references while pursuing revenue growth and operational improvements.

Act as a trusted fund administration partner for real estate private equity clients. Perform workspace management, investor onboarding, payments and treasury activities, investigate payment exceptions, monitor customer health, communicate operational best practices, support fundraising processes, and identify process and control improvements.

Lead production work from concept approval to final delivery across print, presentation, social and internal communications. Ensure files meet technical specs and brand standards, troubleshoot production issues, manage multiple projects to deadlines, maintain file organization and time entry practices, and collaborate with producers, PMs and creative leads.

Hunt and build pipeline for SMBs via personalized outbound outreach. Run short discovery calls, qualify security/productivity/process opportunities, demo the platform, partner with MSPs/HR/accountants, and address privacy concerns while demonstrating ROI on insider risk and productivity.

Serve as strategic post-sale partner for enterprise customers, driving onboarding, product adoption, renewals, retention, and expansion. Collaborate with Sales, Product, and Support to resolve issues, influence roadmaps, deliver training, and demonstrate ROI.

Lead enterprise data architecture, migrations, and data services; define standards and roadmaps; oversee complex ETL and third-party integrations; deliver analytics, BI dashboards, and commercialization of AI analytics offerings; build the Data Strategy & Services organization and ensure continuity for legacy clients while partnering across Product, Engineering, Sales, and Customer Success.

Strategic HR Business Partner advising Engineering, Research, Product Strategy, and Technical Operations on organizational design, workforce planning, leadership coaching, performance management, compensation, employee experience, and HR operations. Build people programs, drive talent and succession planning, partner with recruiting and legal, leverage people data and AI tools, and serve as a Rippling administrator to scale processes across globally distributed technical teams.

Design, develop, maintain, and support digital asset management and media systems, including automation, integrations, and infrastructure. Develop software and automated tests, manage releases, perform system administration and incident response, conduct reliability improvements, produce architectural documentation, and provide technical direction, mentoring, and continuous improvement for media workflows and metadata operations.

Manage a book of SaaS accounts to drive net retention through upsells, renewals, and relationship management. Build proposals, manage pipeline, collaborate cross-functionally, and support client lifecycle and product adoption.

Lead customer education, adoption, marketing, and advocacy to drive product adoption, retention, and expansion. Build and scale Absorb Academy, create adoption playbooks with Product, develop advocacy and reference programs, and partner with GTM/Sales to convert engagement into revenue.