Top Tech Jobs & Startup Jobs in Portland, OR

Owns payment integrity quality operations projects from intake through completion, including workflow improvements, system enhancements, testing, validation, reporting, client setup, implementation, documentation, training, and defect resolution. Partners with quality, audit, reporting, technology, configuration, offshore, and end-user teams to improve efficiency, compliance, scalability, data accuracy, and workflow adoption.

Design, develop, and deploy NLP and LLM-powered models to extract intent, outcomes, and sentiment from calls, chats, and digital interactions. Translate unstructured interactions into actionable insights, build evaluation frameworks, debug and improve model performance, and hand off production-ready artifacts to data engineering to improve call center efficiency and customer experience.

Lead architecture and delivery of a cloud-native, petabyte-scale data platform: define technical roadmap, mentor engineers, build ETL/ELT pipelines, enable real-time streaming, implement Iceberg table format, optimize Snowflake/Redshift/Athena compute, and integrate observability with Splunk.

Lead architecture and evolution of Microsoft 365 collaboration and enterprise identity. Define technical strategy and standards, design secure scalable identity and conditional access solutions, govern M365 AI and Copilot usage, oversee acquisition onboarding and migrations, drive automation and IaC, collaborate with security and infrastructure teams, and mentor engineers.

Manage high-volume insurance defense litigation files from inception through resolution. Responsibilities include drafting and filing pleadings, handling discovery and motions, ordering medical records, coordinating expert reviews, preparing arbitration and trial materials, monitoring deadlines, and supporting attorneys with organized case files. The role is remote and supports Alabama cases.

Manage and renew an assigned mid-market client portfolio while increasing revenue through upselling services and fees. The role requires forecasting sales, completing Salesforce tasks, scoping cybersecurity compliance services, and maintaining strong relationships with clients, partners, and the service delivery team. Account Executives communicate client needs internally, conduct outreach through phone and internet channels, and participate in client site visits and industry trade shows.

Lead lifecycle acquisition and retention marketing programs across the customer journey, from strategy and segmentation through campaign execution, testing, QA, and reporting. Manage automated journeys, A/B testing roadmaps, customer journey mapping, and cross-functional collaboration. Analyze campaign performance, communicate insights and ROI to stakeholders, and optimize engagement and revenue through behavior-driven communications.

Maintain and improve multiple live client websites, primarily in WordPress and other CMS platforms. Responsibilities include troubleshooting bugs, updating themes and plugins, managing staging environments and backups, resolving performance and responsiveness issues, implementing technical SEO and schema improvements, supporting integrations, and documenting solutions. The role requires efficient task management, independent prioritization, strong attention to detail, and communication with internal teams while working remotely across U.S. time-zone overlap.

Own and scale OuterSignal’s agency partner program, customer referral engine, and technology ecosystem partnerships. Build and manage agency relationships, generate qualified sales introductions, increase partner-sourced revenue, administer attribution and rev-share processes, structure referral and marketplace deals, and develop relationships across Shopify, Klaviyo, and the broader commerce ecosystem. The role also leads partner-focused event initiatives and is measured on qualified introductions and closed-won revenue sourced through partners.

Own the automated testing strategy and frameworks across the company’s UI and service-oriented systems. Build risk-weighted coverage dashboards, API-based integration tests, CI quality guardrails, and AI-assisted testing workflows using Claude and MCP tooling. Coach engineers to own automated tests, reduce flaky tests and escaped defects, and lead the Quality Enablement practice. The role requires hands-on coding across unit, integration, contract, and browser testing while partnering with engineering, product, and platform teams.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.

Administer and optimize Salesforce environments supporting GTM and RevOps teams. Responsibilities include configuring objects, fields, layouts, validation rules, flows, reports, dashboards, permissions, and security settings; maintaining automations and data flows; managing imports, exports, and cleanup; troubleshooting issues; auditing data; gathering stakeholder requirements; and providing support, documentation, and training.

Own and build Jump’s paid and organic performance marketing engine across search, social, display, video, SEO, AI visibility, and CRO. Manage strategy, hands-on optimization, testing, attribution, Salesforce reporting, budget allocation, and agency relationships. Drive pipeline efficiency, improve conversion and ROAS, test new channels, and build scalable programs and team capabilities.

Own Jump’s product marketing motion, including monthly release communications, product fact sheets, competitive intelligence, battlecards, SEO and GEO content, and SMB sales enablement. Partner with Product, Sales, Customer Success, and Demand Generation to develop positioning, launch strategies, messaging, and sales plays that drive pipeline, adoption, win rate, and shorter sales cycles. Use AI extensively to research, draft, analyze, and deliver marketing content efficiently.