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Top Customer Success & Experience Jobs in Pittsburgh, PA
Artificial Intelligence • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage relationships with health insurance underwriting clients, leading touchpoints, generating insights, documenting meetings in Salesforce, and understanding client business objectives.
Top Skills:
PowerPointSalesforce
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Healthtech • Software
As an Account Manager, you will manage provider relationships, ensure compliance with regulations, drive outreach programs, and optimize healthcare practices to enhance provider performance.
Top Skills:
AccessBi Or Analytics ToolsCrm SystemsExcelJIRAMonday.ComSalesforceTableau
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The CX Program Manager will lead strategy and execution for abuse detection and prevention in customer experience, improving operational efficiency and customer satisfaction by leveraging data-driven insights and cross-functional collaboration.
Top Skills:
Amazon ConnectCx PlatformsData AnalysisDecisioning SystemsEvent StreamingFraud Prevention Systems
Fintech • Financial Services
Oversee the Practice Support Team, resolve escalated issues, provide technical support, improve processes, and conduct customer onboarding for Scratch's products.
Top Skills:
APIsFirebaseJetadminPostgresSaaS
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Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The Service Delivery Manager oversees client relationships, manages service delivery and operational performance, ensures customer satisfaction, and promotes continuous improvement in Managed Services offerings.
Top Skills:
Adobe Experience ManagerAWSAzureConfluenceDrupalElasticsearchGoogle AnalyticsJIRAMagentoNew RelicServicenowShopifySite24X7TerraformXmatters
Machine Learning • Natural Language Processing
Translate and review content from English into Dutch, ensuring clarity and relevance for the target audience in the music streaming industry. Manage ongoing projects and contribute to the program's success.
Top Skills:
Terminology ToolsTranslation Tools
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Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills:
Customer Success PlatformsGainsightPlanhatSalesforce
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Support Operations Manager will enhance operational efficiency through analytics, AI adoption, and program management within the Customer Support Operations team.
Top Skills:
Ai-Driven Support ToolsHexIntercomLookerSalesforce Service CloudSupport PlatformsTableauWorkflow AutomationZendesk
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills:
Crm ToolsCsm ToolsHubspotVitally
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Top Companies in Pittsburgh, PA Hiring Customer Success + Experience Roles
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